11
ENGLISH
Problem
Possible cause
Solution
Dirty water
and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals
present in the water have
deposited in the steam
vents and/or on the
soleplate.
Clean the soleplate with a damp
cloth.
Too much scale and
minerals have accumulated
inside the appliance.
Descale the appliance regularly (see
chapter ‘Important - DESCALING’).
The iron leaves
a shine or an
imprint on the
garment.
The surface to be ironed
was uneven, for instance
because you were ironing
over a seam or a fold in the
garment.
PerfectCare is safe on all garments.
The shine or imprint is not
permanent and will come off if you
wash the garment. Avoid ironing
over seams or folds or you can place
a cotton cloth over the area to be
ironed to avoid imprints at seams
and folds.
The appliance
does not produce
any steam.
There is not enough water
in the water tank (the ‘water
tank empty’ light flashes).
Fill the water tank (see chapter ‘Using
your appliance’, section ‘Filling the
water tank’).
The appliance is not hot
enough to produce steam.
Wait until the ‘iron ready’ light on the
iron lights up continuously.
You did not press the steam
trigger.
Press the steam trigger and keep it
pressed while you iron.
The water tank is not placed
in the appliance properly.
Slide the water tank back into the
appliance firmly (‘click’).
The appliance is not
switched on.
Insert the plug in the wall socket and
press the on/off button to switch on
the appliance.
The appliance
has switched off.
The light in the
on/off button
flashes.
The auto-off function is
activated automatically
when the appliance has not
been used for more than 10
minutes.
Press the power on/off button to
switch on the appliance again.
The appliance
produces a
pumping sound.
Water is pumped into the
boiler inside the appliance.
This is normal.
If the pumping sound continues
nonstop, switch off the appliance
and remove the plug from the wall
socket. Contact an authorised Philips
service centre.