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Ordering accessories
If the combs are damaged or worn, always replace
them with original Philips combs. If the cutting
element of the precision trimming head, precision
shaving head or nose/ear/eyebrow trimming head is
damaged or worn, replace it.
To buy accessories or spare parts, visit www.shop.
philips.com/service or go to your Philips dealer. You
can also contact the Philips Consumer Care Centre
in your country (see the worldwide guarantee leafl et
for contact details).
Environment
- Do not throw away the appliance with the normal
household waste at the end of its life, but hand
it in at an offi cial collection point for recycling. By
doing this, you help to preserve the environment.
- Batteries contain substances that may pollute
the environment. Remove the battery when it
is empty or when you discard the appliance. Do
not throw away the battery with the normal
household waste, but hand it in at an offi cial
collection point.
Guarantee and support
If you need information or support, please visit the
Philips website at
www.philips.com/support
or
read the worldwide guarantee leafl et.
Guarantee restrictions
Cutting units are not covered by the terms of the
international guarantee because they are subject to
wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem
Cause
Solution
The
appliance
does not
shave long
hairs.
The hairs are too
long.
Pre-trim long hairs with the
precision trimming head and
move the appliance against the
direction of hair growth. Make
sure that the appliance is fully in
contact with the skin.
The
appliance
does not
work as well
as it should.
Hairs may be stuck
in the precision
trimming head or
precision shaving
head.
Clean the precision trimming
head or the precision shaving
head (see chapter ‘Cleaning’).
The
appliance
pulls at the
hairs.
You move the
appliance too fast.
Do not move the appliance
too fast.
The disposable
battery is empty.
Insert a new battery.
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