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Guarantee and support
If you need information or support, please visit
www.philips.com/support
or read the separate
worldwide guarantee leafl et.
Guarantee restrictions
Cutting units are not covered by the terms of the
international guarantee because they are subject
to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions
or contact the Consumer Care Centre in your
country.
Problem
Possible cause
Solution
The
appliance
pulls at
the hairs.
You move the
appliance too fast.
Do not move
the appliance
too fast.
ENGLISH
Problem
Possible cause
Solution
The disposable
battery is empty.
Insert a new
battery.
The
appliance
does not
work.
The disposable
battery is
empty or has
been inserted
incorrectly.
Replace
the battery
or insert it
correctly.
The cutting
element of the
trimming head
is very dirty, for
instance because
some nasal
mucus has dried
inside the cutting
element.
To clean the
cutting element,
immerse it in
a glass with
warm water for
a few minutes.
Then switch on
the appliance.
ENGLISH
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