36
9.Troubleshooting & FAQs
Ans.:
Uninterrupted display of still or
static images over an extended
period may cause "burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in monitor panel
technology. In most cases, the
"burned in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic
screen refresh application if your
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q11:
Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.:
Your monitor works best at its
native resolution of 3840 × 2160.
For best display, please use this
resolution.
Q12: How to unlock/lock my hot key?
Ans.:
Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.
Q13: Why the fonts are indisctinct?
Ans.:
Please follow the process on
page 27 to improve it.
Q14: Where can I find Regulation
& Service Information Manual
mentioned in EDFU?
Ans.:
Regulation & Service Information
Manual can be download on the
Philips website support page.
