16
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10 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this device, check the following points before requesting service.
If the problem remains unsolved, go to the Philips Web page (www.philips.com/support). When you
contact the Consumer Care, make sure that the product is nearby and the model number and serial
number are available.
Problem
Solution
No power.
Make sure that the power adaptor is securely connected to the power supply.
Make sure that the power supply is available.
No sound or poor
sound.
Adjust the volume level.
To play audio input from a source other than
MP3-LINK
socket, disconnect the
MP3 link cable.
No response from
the system.
Disconnect and reconnect the power adaptor, and then turn on the system
again.
No disc is detected.
Insert a disc.
Make sure that the printed side of the disc faces outwards.
Wait until the moisture condensation at the lens is cleared.
Replace or clean the disc.
Make sure that the disc is finalized and with supported format.
No USB storage
device is detected.
Make sure that the USB storage device is supported. USB 2.0 storage device
and NTFS file system are not supported.
Make sure that the USB storage device includes supported .wma or .mp3 files.
Radio reception is
poor.
Increase the distance between the system and your TV or VCR.
Fully extend the FM antenna.
Adjust the position of the FM antenna.
Connect an outdoor FM antenna instead.
