56
DEPLETED BATTERY End Device (7000MHB
/7100MHB
)
Alarm Event
Description
When the charge level of the Mobile Help Button rechargeable battery
is critically low (below 3.7V), a Warning Message is displayed.
Priority
Medium
Device Action
Operates normally until the battery is fully depleted.
Alarm Event Reported/
Displayed Locally?
Yes. Mobile Help Button LED flashes orange, plays single sound/tone,
and a Voice Message. Message Button on the Home Communicator
flashes, when the End Device is within range. Voice Message plays
upon pressing the Message Button. This alarm will self cancel once the
battery charge reaches an acceptable level.
Alarm Event Reported
to Lifeline?
Yes. A silent Maintenance Signal is sent to the Call Center by the End
Device from anywhere wireless signal is available on the AT&T wireless
network. Upon receiving the Maintenance Signal, the Call Center stores
the status information but no direct action is taken.
Device Hardware Failure (7000PHB / 7000AHB / 7000MHB /
7100MHB/
7000C / 7000L)
Alarm Event
Description
In the event that a device senses it has a Hardware Error, a Warning
Message is displayed.
Priority
Medium
Device Action
May have limited operation, depending on the failure
Alarm Event Reported/
Displayed Locally?
Yes. Message Button Flashes. Voice Message plays upon pressing the
Message Button.
Alarm Event Reported
to Lifeline?
Yes. A silent Maintenance Signal is sent to the Call Center by the Home
Communicator. Upon receiving the Maintenance Signal, the Call Center
prioritizes the response and contacts the Subscriber to verify the status
of their equipment.
Software Failure End Device (7000PHB / 7000AHB / 7000MHB
/7100MHB
)
Alarm Event
Description
In the event that a device senses it has a Software Error, a Warning
Message is displayed
Priority
Medium
Device Action
May have limited operation, depending on the failure
Alarm Event Reported/
Displayed Locally?
Yes. Message Button Flashes. Voice Message plays upon pressing the
Message Button.
Alarm Event Reported
to Lifeline?
Yes. A silent Maintenance Signal is sent to the Call Center by the Home
Communicator. Upon receiving the Maintenance Signal, the Call Center
prioritizes the response and contacts the Subscriber to verify the status
of their equipment.