15
Troubleshooting
✦
Telephone troubleshooting.....
PROBLEMS
CAUSES
SOLUTIONS
- No dialling tone when
pressing
.
- The base station is not properly
connected to electricity or to the
telephone sockets.
- Too far from the base station
- Battery pack is low (low battery icon
is displayed).
- Check the connections.(inside
cover).
- Move closer to the base
- Charge battery pack. (inside
cover).
-
icon is blinking.
- The handset is not registered.
- The handset is out of range.
- Register the handset to the base
station. (p 13)
- Move closer to the base station.
- When the handset is placed
on the charging unit, no beep
is heard.
- The handset is not placed correctly
on the base station charging unit.
- Charging contacts are dirty.
- Take the handset off the base
station and put it back again.
- Clean them with a clean and dry
cloth.
- Battery icon remains empty
although the handset has
charged for 24 hours.
Handset battery pack is defective.
Please contact your PHILIPS
dealer in order to purchase new
rechargeable battery pack.
- No symbol on the display.
Battery pack is uncharged.
Make sure your product is plugged
in. (inside cover).
Charge battery pack. (inside cover).
- A phonebook entry has not
been memorised.
The phonebook you wish to use is full. Delete some entries to free
memory space.
- Bad audio quality (crackles,
muted, echo, etc.).
- Interference from nearby electrical
appliance.
- Base station installed in a room with
thick walls.
- You are using the handset too far
from the base station.
- Try to plug the base station in
elsewhere.
-
Install the base station in a
different room.
- Move closer to the base station.
- The Caller Line Identification
does not work.
Service not activated or wrong
operator or wrong setting.
Check your subscription with
network or change caller
identification type (see page 14).
●
Please read this user guide carefully before calling your Philips
Customer Care Center.
●
IF NEEDED, check that the appropriate country code is set in the
phone :
(see page 4).
WXYZ
WXYZ
Kala 300 master UK indice 2.qxd 27/09/02 10:41 Page 15