Poly Voyager Focus 2 User Manual Download Page 1 | Manualshive

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Voyager Focus 2 Office

Bluetooth headset system for
computer and desk phone

User Guide

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Summary of Contents for Voyager Focus 2

Page 1: ...Voyager Focus 2 Office Bluetooth headset system for computer and desk phone User Guide ...

Page 2: ...ck headset battery status 9 Load software 10 Update firmware 10 The Basics 11 Power on off 11 Adjust volume 11 Make answer end calls 11 Launch Microsoft Teams Teams model only 12 Use sensors 12 More Features 14 Play or pause audio 14 Voice assistant smartphone feature 14 ANC 14 Change your default line 14 Online indicator 14 Corded mode audio over USB 14 Troubleshooting 15 Headset 15 Desk phone 16...

Page 3: ...ings Daisy Chain Link Lock ANC Timer Custom Button Power Device Controls Custom Button Volume Mic Mic Mute Play Pause Power Device Controls Headset olume Mic Mic Mute Play Pause Power Volume Mic Mic Mute Play Pause Power Device Controls ANC Low High ANC Active Noise Cancelling off low high Volume up Call button Press to interact with Microsoft Teams Teams model only requires Teams app Siri Google ...

Page 4: ...phone listening volume 5 Charging LED 12 Desk phone speaking volume 6 USB port 13 Desk phone configuration switch 7 Power jack 1Electronic hookswitch cable EHS cable Electronically and automatically answers ends a desk phone call Enables remote call control with your headset 2HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Base ove...

Page 5: ...s with EHS cable A Choose a desk phone setup A B C or D and connect cables A Desk phone with dedicated headset port USE Connect one end of the telephone interface cable to the back of the base Connect the other end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use configuration D on the bottom of the base Most other phones use default con...

Page 6: ...ing end of the telephone interface cable into the open handset port on the desk phone IMPORTANT Cisco phones use configuration D on the bottom of the base Most other phones use default configuration A NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does not have a dedicated headset port In this configuration manually remove the handset on your desk phone a...

Page 7: ...iguration A The minimum recommended separation between your desk phone and the base is 6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems NOTE Headset cradle may vary but function is the same Position Your Base 7 ...

Page 8: ...r switch away from the off position until you hear pairing and the headset LEDs flash red and blue 2 Activate Bluetooth on your phone and set it to search for new devices iPhone Settings Bluetooth On Android Settings Bluetooth On Scan for devices NOTE Menus may vary by device 3 Select Poly VFOCUS2 Series If necessary enter four zeros 0000 for the passcode or accept the connection Once successfully...

Page 9: ...e base s cradle or by using a micro USB cable The headset LEDs flash when charging It takes approximately 2 hours to fully charge your headset The LEDs turn off once charging is complete NOTE The micro USB cable plugs into a computer or wall charger s USB port Headset LEDs What they mean Off Charging complete Battery high Battery medium Battery low Battery critical Check your headset battery statu...

Page 10: ...s Hub App Keep your firmware up to date to improve performance and add new features to your Poly device Update your firmware using your computer with Poly Lens App Download at poly com lens While updating firmware Do not use your Poly device until the update is complete Disconnect your Poly device from paired devices such as phones tablets and computers Do not start a second update from a second d...

Page 11: ... phone call adjust the listening volume Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop App This ringtone alerts you if you are not wearing your headset and a call comes in Adjust headset microphone volume softphone Place a test softphone call and adjust softphone volume and PC sound volume accordingly On the front of the base there are 2 Audio buttons computer an...

Page 12: ...fication TIP Your headset s Call button is also a Teams button When not on a call tap the Teams button to view Microsoft Teams app on your computer When the base s Teams button LED pulses purple tap to join your meeting When the base s Teams button LED is solid purple tap to view your Teams notifications NOTE Teams model and Teams desktop application required Teams mobile application is not suppor...

Page 13: ... being careful to not touch the earcup padding or allow it to come in contact with surfaces Disable sensors You can disable your headset smart sensors 2 ways Manage sensors in Poly Lens App Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red Repeat to reactivate the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio 13 ...

Page 14: ...when your headset is out of base range and paired to a smartphone Active Noise Canceling ANC reduces external noise and enhances your music and sound quality Slide the ANC switch to choose Low recommended for office High recommended for loud environments Change the default outbound phone line audio channel in Poly Lens App Your headset LED illuminates red to inform others that you are on a call Ma...

Page 15: ...headset s listening volume See Adjust volume If the volume is still too low adjust the desk phone listening volume on the base See Adjust volume I hear static Make sure there is at least 12 inches between your base and your computer and 6 inches between your base and your telephone If adjusting the distance doesn t help your headset is going out of range move closer to the base See Position Your B...

Page 16: ...ation nothing happens Ensure your headset is charged Ensure your headset is paired to the base See Pair again to base Ensure that Poly Lens Desktop App is installed Download poly com lens If Poly Lens Desktop App is not installed and you do not have a compatible softphone you must first press the base s Audio button and then use the softphone interface to place answer end calls Ensure that the hea...

Page 17: ...el only How do I interact with Microsoft Teams Tap the headset Call button or your base s Teams button to quickly open and use Microsoft Teams See Launch Microsoft Teams Set your target softphone in Poly Lens Desktop App Teams model only Does my Microsoft Teams enabled headset work with other softphones Yes while your headset is optimized for Microsoft Teams it can be configured to use with other ...

Page 18: ...Headset Base Quick start guide Telephone interface cable Power supply USB cable Carrying case What s in the box 18 ...

Page 19: ...the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID Headset VFOCUS2 VFOCUS2 M Base VFOCUS2 CD VFOCUS2 M CD System Poly Voyager Focus 2 Office has a VFOCUS2 headset and VFOCUS2 CD base or a VFOC...

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