Philips IntelliVue Series, Installation And Service Manual

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Troubleshooting
7-20
Maintenance, Troubleshooting, and Repair
User
Troubleshooting
In many cases users can identify errors or potential problems in the Information
Center system without disrupting patient monitoring. Error and status messages
appear on the
Main Screen
to alert users to minor problems or status conditions,
while other problems can be reviewed in the
Status Log
. Once a problem has been
identified, the user can also access
Support Information
to determine who to
contact to resolve the problem.
Note
Service support staff should periodically review
User Troubleshooting
tools with
users to assist them in self-diagnosing minor problems, to identify who to call when
unable to resolve a problem, and so they can provide useful information to service
personnel about a problem.
Error and Status
Messages
There are a number of system conditions that will be identified by Philips software
during routine system assessments. For these conditions, the system will
immediately display the appropriate error and status message in the upper left corner
of the
Main Screen. See Figure 7-5.
Figure 7-5 Error and Status Messages on Main Screen
Table 7-6 gives error and status Messages that can be displayed on the Main
Screen , Possible Cause(s) of the message, and Corrective Action(s) that can
be taken to resolve the problem.