31
EN
Cannot access BD-Live features.
•
Make sure that the SoundStage is
connected to the network.
•
Make sure that the network is set up.
•
Make sure that the Blu-ray disc supports
BD-Live features.
•
Clear memory storage (see 'BD-Live on
Blu-ray' on page 14).
My 3D video played in 2D mode.
•
Make sure that your SoundStage is
connected to a 3D TV through an HDMI
cable.
•
Make sure that the disc is a Blu-ray 3D disc,
and the Blu-ray 3D video option is on (see
'BD-Live on Blu-ray' on page 14).
TV screen is black when you play a Blu-ray 3D
video or a DivX copy protected video.
•
Make sure that the SoundStage is
connected to the TV through an HDMI
cable.
•
Switch to the correct HDMI source on
the TV.
Bluetooth
A device cannot connect with the SoundStage.
•
The device does not support the
compatible profiles required for the
SoundStage.
•
You have not enabled the Bluetooth
function of the device. See the user manual
of the device on how to enable the
function.
•
The device is not correctly connected.
Connect the device correctly (see 'Play
audio through Bluetooth' on page 14).
•
The SoundStage is already connected with
another Bluetooth device. Disconnect the
connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
•
The Bluetooth reception is poor. Move
the device closer to the SoundStage, or
remove any obstacle between the device
and the SoundStage.
The connected Bluetooth device connects and
disconnects constantly.
•
The Bluetooth reception is poor. Move
the device closer to the SoundStage, or
remove any obstacle between the device
and the SoundStage.
•
Turn off Wi-Fi function on the Bluetooth
device to avoid interference.
•
For some Bluetooth, the Bluetooth
connection can be deactivated
automatically to save power. This does not
indicate any malfunction of the SoundStage.
Network
Voole does not work.
•
Make sure that the network is correctly
connected (see 'Set up the wired network'
on page 12).
•
Check the router connection (refer to the
user manual for the router).
Browse PC and Voole work slowly.
•
You need a high speed Internet connection
for your router.
