Philips HQ903, User Manual

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guarantee & service
If you need service or information or if you have a problem,
please visit the Philips website at www.philips.com or
contact the Philips Consumer Care Centre in your country
(you find its phone number in the worldwide guarantee
leaflet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
guarantee restrictions
The shaving heads (cutters and guards) are not covered by
the terms of the international guarantee because they are
subject to wear.
Troubleshooting
This chapter summarises the most common problems you
could encounter with the appliance. If you are unable to
solve the problem with the information below, contact the
Consumer Care Centre in your country.
Problem Possible cause Solution
The shaver
does not
shave as well
as it used to. The shaving
heads are dirty. Clean the shaving heads
thoroughly before you
continue shaving (see
chapter ‘Cleaning’).
Long
hairs obstruct
the shaving
heads. Clean the cutters and
guards properly with
the brush supplied (see
chapter ‘Cleaning’).
The shaving
heads are
damaged or
worn. Replace the shaving
heads (see chapter
‘Replacement’).
The batteries
are low. Replace the batteries
(see chapter ‘Preparing
for use’).
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