3
Undo the screws at the back of the shaver and
open it (Fig. 21).
4
Cut the battery strips with a cutter and pull the
battery loose from the glued strip.
The metal battery strips are very sharp.
Do not connect the shaver to the mains again after you
have removed the battery.
guarantee & service
If you need service or information or if you have a
problem, please visit the Philips website at
www.philips.com
or contact the Philips Consumer Care
Centre in your country (you find its phone number in
the worldwide guarantee leaflet). If there is no Consumer
Care Centre in your country, go to your local Philips
dealer.
guarantee restrictions
The shaving heads (cutters and guards) are not covered
by the terms of the international guarantee because they
are subject to wear.
Troubleshooting
This chapter summarises the most common problems
you could encounter with the appliance. If you are unable
to solve the problem with the information below, contact
the Consumer Care Centre in your country.
Problem
Cause
Solution
Reduced
shaving
performance.
The shaving
heads are
dirty. You have
not cleaned
the shaver
well enough
or you have
not cleaned
it for a long
time.
Clean the shaver
thoroughly before
you continue
shaving. See
chapter ‘Cleaning
and maintenance’.
Long hairs
obstruct the
shaving heads.
Clean the cutters
and guards with
the cleaning brush
supplied. See
chapter ‘Cleaning
and maintenance’,
section ‘Every two
months: shaving
heads’.
The shaving
heads are
damaged or
worn.
Replace the
shaving heads
every 2 years for
optimal shaving
results. See chapter
‘Replacement’.
The shaver
does not work
when I push
the on/off
slide upwards.
The
rechargeable
battery is
empty.
Charge the battery.
See chapter
‘Charging’.
The shaver is
not connected
to the mains.
Put the mains plug
in the wall socket.
Skin irritation.
Your skin
needs time
to get used
to the Philips
shaving system.
Skin irritation
during the first
2-3 weeks of use is
normal. After this
period, the skin
irritation usually
disappears.
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