Philips HF3520 series, User Manual

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Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below,
visit www.philips.com/support or call 1-866-832-4361 for assistance.
Problem Solution
The appliance does not work
at all.
Perhaps the adapter is not inserted properly in the wall socket. Put the
adapter properly in the wall socket.
Perhaps the plug is not inserted properly in the appliance. Put the small
plug in the appliance properly.
Perhaps there is a power failure. Check if the power supply works
by connecting another appliance.
The appliance functions properly,
but the lamp does not work
anymore.
The appliance contains a durable LED lamp that should last a
long time. However, if the lamp stops working, go to
www.philips.com/support or call 1-866-832-4361 for assistance.
The appliance does not respond
when I try to set different
functions.
Remove the adapter from the wall socket and wait a few minutes
before you reinsert it.
The lamp does not go on when
the alarm goes off.
Perhaps you set a light intensity level that is too low. Increase the
light intensity level in your wake-up profile.
Perhaps you switched off the alarm function.
The alarm icon is visible on the display when the alarm function is active.
Perhaps the appliance is defective. Go to www.philips.com/support
or call 1-866-832-4361 for assistance.
The lamp does not go on right
away when I switch it on.
This is normal, the light gradually increase from 0 (only visible in
dark conditions) to the set light level. This may take up to 5 seconds
depending on the set light level.
I do not hear the alarm sound
when the alarm goes off.
Perhaps you set a sound level that is too low. To set a higher sound
level, increase the volume level of the wake-up sound in your wake-
up profile.
Sound fades in when the alarm is triggered.
Perhaps you switched off the alarm function. The alarm icon is
visible on the display when the alarm function is active.
If you selected the radio as the alarm sound, perhaps the radio is
not tuned to a station. Tune it to a station.
If you selected the radio as the alarm sound, the radio may be
defective. Switch on the radio after you switch off the alarm to
check if the radio works. If it does
not work, go to www.philips.com/support or call 1-866-832-
4361 for assistance.
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