Problem
Possible solution
The brewing unit
cannot be slid back into
the coffeemaker.
Check if the reference signs on the side of the brewing unit match. See
chapter ‘Cleaning and maintenance’ or watch the instruction movie on
cleaning the brewing unit on www.senseo.com/sarista/support
The service door does
not open.
Perhaps you try to open the service door to remove the brewing unit while
the coffee grounds container is still in the coffeemaker. First remove the
coffee grounds container and then open the service door and remove the
brewing unit.
The service door does
not close.
You inserted the coffee grounds container before you tried to close the
service door. Always close the service door properly before you slide the
coffee grounds container back into the coffeemaker.
Coffee leaks out of the
coffee dispensing head.
The coffee dispensing head is dirty. Use a moist cloth to clean the bottom of
the coffee dispensing head.
The coffee is too weak. Choose a bean-funnel with a stronger coffee blend.
HD8030 only: Use the coffee strength button to set the coffee strength to
‘strong’.
You can increase the strength of the coffee on all models by reducing the
amount of water used for brewing. To stop the brewing process at any
moment, press the same cup button (1-cup button or 2-cup button) that you
pressed to start brewing coffee.
adjustment tool (see chapter ‘Using the coffeemaker’).
The coffee is not hot
enough.
If the temperature has decreased over time, descale the coffeemaker (see
chapter ‘Descaling the coffeemaker’).
Perform a manual rinsing cycle to preheat the inside of the coffeemaker (see
chapter ‘Using the coffeemaker’, section ‘Manual rinsing cycle’).
Rinse the jug with hot water before you start brewing coffee.
Do not use milk that comes directly out of the fridge.
Preheat the cups by rinsing them with hot water. Use thin-walled cups,
because they absorb less heat from the coffee than thick-walled cups.
The ‘water tank empty’
light, ‘coffee grounds
container full’ light,
‘bean-funnel empty’ light
and CALC CLEAN light
Try to reset the coffeemaker. To reset the coffeemaker, switch it off and
unplug it. Remove the brewing unit, the bean-funnel, the coffee grounds
container and the water tank. Then put the brewing group, the bean-funnel,
the coffee grounds container and the water tank back. Plug in the coffeemaker
and switch it on. You may have to repeat this 2-3 times to make all the lights
go out. If the problem persists, go to www.senseo.com/sarista/support
or contact the consumer care centre.
ENGLISH
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