Problem
Solution
During use, tea stains may build up on the base, on the filter and on the
inside and outside of the teapot. Rinsing and cleaning the teapot and
filter after every use minimises the build-up of tea stains. A very effective
way to remove tea stains from the teapot, filter and base is to use lemon
juice. For the connection points of the spout and handle, you can use a
cotton bud. For more information, see chapter ‘Cleaning’, section
‘Removing tea stains’.
The tea is not strong
enough/too strong.
Taste is very personal and you may need to experiment with the
amount of tea leaves to obtain the tea strength you prefer. Try to
increase or decrease the strength of the tea by increasing or decreasing
the amount of tea leaves you put in the filter. It is not recommended to
change the strength by adjusting the steeping time mentioned on the tea
package.
I cannot adjust the
settings of the quick-
select buttons.
The brewing settings of the quick-select buttons have been selected by
tea experts and cannot be adjusted. If you want to choose your own
settings (temperature and brewing time), you can use the personal
settings button.
I do not know what
types of tea I can
prepare in the
appliance.
This tea maker has been specially developed for the preparation of
loose tea leaves, but can also be used in combination with tea bags and
fresh herbal tea (such as mint leaves). Make sure you always put the tea
leaves in the filter (if you use fresh mint leaves, always pull them off the
stems before you put them in the filter). You cannot make instant tea
with this appliance..
The base does not
keep the teapot warm.
The base does not have an active keep-warm function, as actively
keeping the tea warm could cause the tea to become stronger and turn
bitter. However, the teapot is double-walled to keep tea warm. Do not
put the teapot on a teapot warmer, as this causes damage to the teapot.
The teapot does not
always boil the water.
Whether or not the tea maker boils the water depends on the type of
tea you are brewing. Different teas require different brewing
temperatures. For instance, green tea is brewed at 80°C.
My green tea gets cold
quickly.
The double-walled teapot is designed to keep tea warm. However,
because green tea is brewed at 80°C, it gets cold more quickly than
other teas. Try preheating the teacups with warm water before you use
them. You can also use cups that keep the tea hot longer, such as double-
walled cups or cups with a very thin wall.
EnglisH
17
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