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Fault

Reason

Solution

1.No power supply is outputted from the 

socket

Check the power supply of the socket by 

having another appliance connected

2.Power cord being open circuit

Check the power cord by replacing it with the a 

Troubleshooting

 

1. Rice Cooker 

same one

3.The plug isn’t fully connected

Insert the plug completely to ensure a fully 

connecting 

4.The corresponding function button is not 

pressed

Choose the function ,then press start button

5.

Temperature Limiter assembly fuses

Replace the Temperature Limiter assembly 

doesn’t work

p

y

p

p

y

6.Heating element damages

Replace heating element and related assembly

7.Bottom sensor being open circuit

Replace bottom sensor

8.Bottom sensor being short circuit

Replace bottom sensor

9.High temperature of bottom sensor

It is suggested to replace the PCB board if it is 

stilled shown over temp. even the inner pot is 

closely contacted with the heating element

10.Top sensor being open circuit

Replace top sensor

11.Top sensor being short circuit

Replace top sensor

1.Rice and water in wrong proportion

Make right rice-water proportion under manual 

instruction

2 Constant lid-opening while simmering

In no rush of opening lid while simmering rice

2. Undercooked

2.Constant lid opening while simmering 

In no rush of opening lid while simmering rice

3、

Inner pot inappropriately placed

Move the inner pot around to ensure a well  

contact between inner pot and heating element

4.

Raffles between heating element and inner 

pot

Remove raffles between heating element and

inner pot( with sandpaper or  alcohol )

5. Cook rice with fat

Clean out the fat 

6.Heating element deformed or unevenly 

g

y

heating

Repalce the heaing element

7.Bottom of inner pot is deformed or not 

fully contacted with the heating element

Repair or replace the inner pot

8.Top heating element malfunctions

Repalce top heating element

9.Main thermostat malfunctions

Replace main thermostat

3、Overcooked

Rice

1.PCB board malfunctions

Replace PCB board

2.Difference in rice quality

Define that whether the burning is caused by a 

change in rice quality

3.Mian hermostat malfunctions

Replace main thermostat

11

Summary of Contents for HD3037/03

Page 1: ...Rice Cooker HD3037 03 HD3037 03 Product information Features Technical information Published by Philips Consumer Lifestyle Printed in China Copy Right Reserved Subject to modification 1 ...

Page 2: ...HD3037Exploded View 2 ...

Page 3: ...996510057862 Spring of gemel left 铰链弹簧 左 610204020014 20 996510050202 Spring of gemel right 铰链弹簧 右 610204020013 21 996510050212 Cover for gemel 铰链盖 620202060029 22 996510050204 Handle 提手 620202140049 23 996510057864 Heating Element Module 发热盘 620201530020 24 996510050229 Outer Pan 外锅 620203030250 24 996510050229 Outer Pan 外锅 620203030250 25 996510063383 inner wire 内部线组 610201550083 26 996510058359...

Page 4: ...Circuit Diagram Temperature limiter Heating element Power board wire Control board Top sensor Main thermostat 4 ...

Page 5: ...四 拆卸步骤 1 remove steam valve 2 separate steam valve cover from steam valve base 3 remove four screw on the base 4 separate base from house 5 take out socket from base 6 pull out top sensor 5 ...

Page 6: ...remove screws on the cover of gemel 8 remove cover of gemel 9 remove top cover assembly 10 separate top cover from inner cover with a spatula 11 remove top cover 12 detach pressed layer of warm keeping board 6 ...

Page 7: ...ealing ring and warm keeping board 15 pull out terminal of socket 16 pull out terminal of power board 17 fasten terminal of heating element with pliers and remove screws on heating element with screwdriver 18 remove screws used to fix main thermostat and detach main thermostat 7 ...

Page 8: ...element and take down heating element 20 remove screws used to fix power board bracket 21 pull up flat cable of display board 22 remove screws used to fix power board 23 detach control board bracket 24 detach screws used to fix control board 8 ...

Page 9: ...拆卸步骤 25 perk the salient point of outer pan 26 rotate outer pan and take it out 27 push the outer shell 28 detach outer shell 29 separate control panel from outer shell 30 detach control panel 9 ...

Page 10: ...拆卸步骤 31 take down button for opening cover 10 ...

Page 11: ...ensor 11 Top sensor being short circuit Replace top sensor 1 Rice and water in wrong proportion Make right rice water proportion under manual instruction 2 Constant lid opening while simmering In no rush of opening lid while simmering rice 2 Undercooked 2 Constant lid opening while simmering In no rush of opening lid while simmering rice 3 Inner pot inappropriately placed Move the inner pot around...

Page 12: ...nes or interior wires damage Check the components by meter at level of R 10M repair or replace the defected ones 7 Interior grounding wire loosens Check the grounding wire to make it well grounded g 6 After powering on the rice cooker all indicators glow 1 Top sensor is broken Replace top sensor assmebly 2 Main thermostat is broken Replace main thermostat 3 The main circuit board flint carbonizati...

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