19
10 Troubleshooting
If the GoGear Mix is not working properly or
the display freezes, you can reset it without
losing data:
How do I reset the GoGear Mix?
Insert a pen tip or other object into the
•
reset hole located at the bottom of the
GoGear Mix. Hold until the player shuts
down.
If the reset option is unsuccessful, follow
•
the steps how to recover the GoGear
Mix with the
Philips Device Manager
:
1
On your computer, select
Start
>
Programs
>
Philips Digital Audio Player
>
GoGear Mix Device Manager
>
Philips
Device Manager
to launch the
Philips
Device Manager
.
2
Turn off the GoGear Mix before you
continue.
3
Press and hold the volume button
while you connect the GoGear Mix to
your computer.
4
Keep holding the key until the
Philips
Device Manager
acknowledges the
GoGear Mix and enters the recovery
mode.
5
On the computer, click the
Repair
button and follow the instructions of the
Philips Device Manager
to complete the
recovery process.
6
When the recovery is completed,
disconnect the GoGear Mix from your
computer.
7
Restart the GoGear Mix.
Tr
oubleshooting
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