ENGLISH
21
Problem
Possible cause
Solution
You have an ironing board
cover that is not designed
to cope with the high steam
rate of the appliance.
Put an extra layer of felt material
under the ironing board cover
to prevent condensation on the
ironing board. You can buy felt in
a fabric shop.
Water droplets come
out of the soleplate.
The steam that was still
present in the hose has
cooled down and condensed
into water. This causes water
droplets to come out of the
soleplate.
Steam away from the garment for
a few seconds.
Steam and/or water
come out from under
the EASY DE-CALC
knob.
The EASY DE-CALC knob is
not tightened properly.
Switch off the appliance and let
the appliance cool down for 2
hours. Unscrew the EASY DE-CALC
knob and screw it back onto the
appliance properly. Note: Some
water may escape when you
remove the knob.
The rubber sealing ring of
the EASY DE-CALC knob is
worn.
Contact an authorised Philips
service centre for a new EASY DE-
CALC knob.
Dirty water and
impurities come out
of the soleplate or the
soleplate is dirty.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or on the soleplate.
Clean the soleplate with a damp
cloth.
Too much scale and minerals
have accumulated inside the
appliance.
Descale the appliance regularly
(see chapter ‘Cleaning and
maintenance’, section ‘EASY DE-
CALC’).
The iron leaves a shine
or an imprint on the
garment.
The surface to be ironed
was uneven, for instance
because you were ironing
over a seam or a fold in the
garment.
PerfectCare is safe on all
garments. The shine or imprint is
not permanent and will come off
if you wash the garment. Avoid
ironing over seams or folds or
you can place a cotton cloth over
the area to be ironed to avoid
imprints at seams and folds.
The appliance does not
produce any steam.
There is not enough water
in the water tank (the ‘water
tank empty’ light flashes).
Fill the water tank (see chapter
‘Using your appliance’, section
‘Filling the water tank’).
The appliance is not hot
enough to produce steam.
Wait until the ‘iron ready’ light on
the iron lights up continuously.
You did not press the steam
trigger.
Press the steam trigger and keep
it pressed while you iron.
