Philips Fidelio DS9800W, User Manual

Page: 21 / 182

22
Occasional breaking of AirPlay music
streaming
Do one or all of the following:
Enable the Auto Channel Scan option •
(if available on the Wi-Fi router).
Enable the Wireless Intelligent Stream
•
Handling (WISH) option (if available on
the Wi-Fi router).
Enable the Quality of Service (QoS)
•
option (if available on the Wi-Fi router).
Turn off other home routers.
•
No AirPlay icon in iTunes in my PC
Make sure that the device has already •
joined the AirPlay network.
Before you open iTunes, make sure that
•
you have enabled Bonjour service in your
PC. Take Windows XP for example: to
enable the service, you can click
Start -
> Settings -> Control Panel , and double-
click Administrative Tools -> Services -
> Bonjour Service , then click Start
followed by OK on the pop-up menu.
AirPlay connection failed with Mac or PC
Disable the firewalls software and •
security software, which may block ports
that AirPlay uses to stream content.
Check if your network speed is fast
•
enough (in cases where multiple devices
share the same router, the AirPlay
performance may be affected). Turn off
the other devices connected to your
home router.
In case of audio streaming break or
•
disconnection when you use iPod Touch/
iPhone/iPad/iMac/PC for AirPlay, restart
your iPod Touch/iPhone/iPad, iTunes or
DS9800W.
Browsing Internet content like
•
news, music, video and etc. via your
home router may affect the AirPlay
performance. In case of AirPlay break or
disconnection, it is recommended to stop
any Internet surfing or disconnect from th
e Internet.
in your router as some settings in the
routers may affect the Wi-Fi network
setup.
Enable SSID broadcast on the Wi-Fi
•
router and do not use any WEP key for
security.
Avoid using Wi-Fi channel which is using
•
or much overlapped by the nearby Wi-Fi
network.
Keep away from potential sources of
•
interference which may affect Wi-Fi
signal, such as microwave ovens.
If you fail to use your PC for Wi-Fi
•
network setup, check whether your PC
is using a Wi-Fi network. You cannot
use Ethernet connection for AirPlay
network setup. If the problem remains,
it is strongly recommended to use iPod
Touch/iPhone/iPad/Mac to do the first-
time Wi-Fi setup as some PC settings
may affect the Wi-Fi network setup.
Make sure that the SSID name of
•
your home router consists of normal
characters or digits, with no space or
special characters like %/#/* inserted.
If you choose to rename the AirPlay
•
device ‘ Philips_Fidelio XXXX ’ in
the setting menu, do not use special
characters or symbols.
If you fail to get connected via WPS,
•
make sure that you are using a WPS
certified router. If the problem remains,
try the following steps: 1) If your router
is of the 802.11n type, disable the
5Ghz band; 2) Do not use the default
SSID name for your WPS router. The
default SSID name may involve security
protection that leads to connection
failure. Use simple characters or digits
only to rename your WPS router.
EN