Philips EP5360, User Manual

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Problem Cause Solution
The milk carafe is incompletely
assembled. Make sure that all the components
(especially the milk tube) have been
assembled correctly.
The type of milk used is not
suitable for frothing. Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk.
The coffee is splashing. The distance between cup and
spout is too large. Place the espresso stand on the drip
tray, under the spout.
The milk is splashing. The milk you use is not cold
enough. Make sure you use cold milk coming
directly from the fridge.
The machine seems to
be leaking. The machine uses water to
rinse the internal circuit and
brew group. Some water flows
through the internal system
directly into the drip tray. Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover. Place the espresso stand
under the dispensing spout to collect
rinsing water.
The drip tray is too full and has
overflowed which makes it look
like the machine is leaking. Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover. Place the espresso stand
under the dispensing spout to collect
rinsing water.
The machine is not placed on a
horizontal surface. Place the machine on a horizontal
surface so that the 'drip tray full'
indicator works properly.
I cannot activate the
AquaClean filter and the
machine asks for
descaling. The filter has not been replaced
in time after the AquaClean
filter icon flashed and the
capacity dropped to 0%. Descale your machine first and then
install the AquaClean filter.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 25 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you
install the AquaClean filter. First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset to
0/8. Always confirm filter activation in
the machine menu. Also do this after
filter replacement.
The new water filter does
not fit. You are trying to install another
filter than the AquaClean filter. Only the AquaClean filter fits into the
machine.
The machine is making a
noise. It is normal that your machine
makes noise during use. If the machine starts to make a different
kind of noise, clean the brew group and
lubricate it (see 'Lubricating the brew
group').
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English