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Troubleshooting
6
Troubleshooting
If you experience an operating problem with your Digital Terrestrial Receiver, please refer to the
trouble-shooting table below and then the notes that follow.
Symptom
Possible cause
Remedy
No picture and no sound
No channel list or wrong
channel list
Do an automatic station scan
Short circuit in aerial lead
Turn off receiver, remove short
circuit and then turn on again
Defective or missing cable
connection
Check all cables
Poorly adjusted aerial
Adjust aerial
Loose connectors or cable too
long
Check connectors and shorten
cable
No picture or picture is blocky
in appearance
Aerial too small
Use a bigger aerial
SCART connector not fully
plugged in
Check SCART connector
Sound but no picture
Aerial poorly adjusted or
defective
Check aerial
Program is being broadcast with
altered parameters
Do an automatic search (see
Advanced Installation)
SCART connector not fully
plugged in
Check SCART connector
Cannot receive station that you
could receive before
Program is no longer broadcast None
Interference with „DECT"
phones or wireless equipment
Move phone/wireless equipment
away from the receiver to a
location where interference
ceases
Program is being broadcast with
altered parameters
Do an automatic station scan.
Remote control is not
working
Obstacle in between remote
control and receiver
Remove obstacle
Transport stream defect
Unplug receiver and then plug
in again
Flat battery
Replace battery
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