22
A distorted picture may appear during
•
progressive scan setup.
The aspect ratio of the TV screen cannot be
changed even though you have set the TV
display format.
The aspect ratio is fixed on the loaded
•
DVD disc.
The aspect ratio may not be changed for
•
some TV systems.
No sound or poor sound
Adjust the volume.
•
Disconnect the headphones.
•
Check that the speakers are connected
•
correctly.
Remote control does not work
Before you press any function button,
•
first select the correct source with the
remote control instead of the main unit.
Reduce the distance between the remote
•
control and the player.
Insert the battery with its polarities (+/–
•
signs) aligned as indicated.
Replace the battery.
•
Aim the remote control directly at the
•
sensor on the front of the player.
Disc does not play
Insert a readable disc with the label side
•
facing you.
Check the disc type, color system and
•
regional code. Check for any scratches or
smudges on the disc.
Press
•
SYSTEM MENU
to exit the system
setup menu.
Disable the password for parental control
•
or change the rating level.
Moisture has condensed inside the
•
system. Remove the disc and leave the
system turned on for about an hour.
Disconnect and reconnect the AC power
plug, and then turn on the system again.
As a power-saving feature, the system
•
turns off automatically 15 minutes after
disc play reaches the end and no control
is operated.
10 Troubleshooting
Caution
Never remove the casing of this apparatus.
•
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
Philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
Ensure that the AC cord of the apparatus
•
is connected properly.
Ensure that there is power at the AC
•
outlet.
As a power-saving feature, the system
•
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
No disc detected
Insert a disc.
•
Check if the disc is inserted upside down.
•
Wait until the moisture condensation at
•
the lens has cleared.
Replace or clean the disc.
•
Use a finalized CD or correct format disc.
•
No picture
Check the video connection.
•
Turn on the TV to the correct Video-In
•
channel.
Progressive scan is activated but the TV
•
does not support progressive scan.
Black and white or distorted picture
The disc does not match the TV color
•
system standard (PAL/NTSC).
Sometimes a slight picture distortion may
•
appear. This is not a malfunction.
Clean the disc.
•
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