Philips CT3308 Service Manual Download Page 1

Page: 1 / 43

Depart. Technical support- CM640

PROCEDURE COMPANY

RESTRICTED

PHILIPS Consumer

Communications

Centre du Mans

Service Repair Support

VY-V-640-P330

Page : 1 of 43
Langue : EN
Date : 11/06/03

SERVICE MANUAL

Repair for Cellular Telephone

PHILIPS 330 – CT3308

LEVEL 1 / LEVEL 2



PHILIPS ELECTRONICS N.V. 1999

by Toko ([email protected])

Summary of Contents for CT3308

Page 1: ...epair Support VY V 640 P330 Page 1 of 43 Langue EN Date 11 06 03 SERVICE MANUAL Repair for Cellular Telephone PHILIPS 330 CT3308 LEVEL 1 LEVEL 2 PHILIPS ELECTRONICS N V 1999 by Toko toko gsm free org All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 2: ...330 Page 2 of 43 Langue EN Date 11 06 03 SERVICE MANUAL Last updates DATE MODIFICATION PAGE 11 06 03 CREATION 43 23 07 03 Earpiece and buzzer confusion Ref specific screw driver 43 PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 3: ... REMOVING THE BATTERY 9 7 5 INSERTING THE SIM CARD 10 7 6 INSERTING THE BATTERY 10 7 7 CHARGING THE BATTERY 11 8 0 TEST PROCEDURES 12 8 1 INITIAL FUNCTIONAL CHECK FOR PHILIPS 330 12 8 2 RF TEST 16 8 3 BATTERY CHARGING IGN IGNITION CURRENT CONSUMPTION 20 8 4 W P TEST PROCEDURE 22 8 5 E MAIL TEST PROCEDURE 28 9 0 ASSEMBLY DISMANTLEMENT PROCEDURES 30 9 1 DISMANTLEMENT 30 9 2 ASSEMBLY 35 9 3 EXPLODED ...

Page 4: ...e different hardware HW Hardware ASC Authorized Service Center NSC National Service Center Test SIM Card Used for functionality of PHILIPS Mobile Phones Test SIM Card SP SIM Card used to simulate the user interface and enable radio tests 5 0 TEST EQUIPMENT AND TOOLS Equipment Tools Test SIM Card Production Part No 4311 255 00781 Test SIM Card SP Part No 4311 255 00782 Data Connect Cable Part No 43...

Page 5: ...vel Not necessary when using an antenna coupler LCD IMEI Tester Status Eeprom Status With a fast Charger connected with the PRODUCT s bottom connector check the full scrolling from one mode to the next when charging IGN Ignition Battery 6 2 RF Test The purpose of the radio test is to prove that the tested phone is compliant to the Standard The radio test must be performed with a Digital Radio Test...

Page 6: ...e du Mans Service Repair Support VY V 640 P330 Page 6 of 43 Langue EN Date 11 06 03 7 0 BEFORE STARTING 7 1 Description Of The Transceiver PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 7: ...ations Centre du Mans Service Repair Support VY V 640 P330 Page 7 of 43 Langue EN Date 11 06 03 7 2 Description Of The Display PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 8: ...unications Centre du Mans Service Repair Support VY V 640 P330 Page 8 of 43 Langue EN Date 11 06 03 7 3 Using The Carousel PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 9: ...nications Centre du Mans Service Repair Support VY V 640 P330 Page 9 of 43 Langue EN Date 11 06 03 7 4 Removing the Battery PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 10: ...e du Mans Service Repair Support VY V 640 P330 Page 10 of 43 Langue EN Date 11 06 03 7 5 Inserting The Sim Card 7 6 Inserting the Battery PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

Page 11: ...charge If the battery is completely flat the battery icon will only reappear after 2 or 3 minutes of charging During charging the 4 charge indicators change each bar represents around 25 of charge and it takes around 2 15 hours to fully recharge your mobile phone Bars moving Battery is charging Bars steady Battery is fully charged Battery outline flashing see troubleshooting chapter you can discon...

Page 12: ...C 8 1 3 Follow the instructions as mentioned below Step Procedure Observation 1 Press Key 1 Press Key 1 again MANUAL TEST GOOD Left corner displays 1 MANUAL 00 AUTOTEST 00 KBD RAM 2 Press key 2 Press key 2 again BUZZER TEST Left corner displays 2 MANUAL 01 AUTOTEST 00 KBD RAM 3 Press key 3 Audio loop local effect Press key 3 again LocalEffect xx xx xx xx xx xx Left corner displays 3 MANUAL 02 AUTO...

Page 13: ...lays 8 MANUAL 07 AUTOTEST 00 KBD RAM 9 Press Key 9 Product information Compare information with label printed on back case Press key 9 again PROD INFO XXXXXXXXX PN Number XXXXXXXX XXXXXXXX VY made in Le Mans SA made in Singapore EO made in Shenzhen Left corner displays 9 MANUAL 08 AUTOTEST 00 KBD RAM 10 Press key 0 Press key 0 again MELODY TEST User Melody should be heard and vibrations felt Left ...

Page 14: ...ays MANUAL 1A AUTOTEST 00 KBD RAM 16 Press Key Press Key again KEY WITHOUT TEST Left corner displays MANUAL 19 AUTOTEST 00 KBD RAM 17 Press Key OK Press Key OK again KEY WITHOUT TEST Left corner displays OK MANUAL OE AUTOTEST 00 KBD RAM 18 Press Key Press Key again KEY WITHOUT TEST Left corner displays UP MANUAL OA AUTOTEST 00 KBD RAM 19 Press Key Press Key again KEY WITHOUT TEST Left corner displ...

Page 15: ... RAM 2 Press Key 2 Accessory test Press Key C again HandsFree XX XX XX XX XX XX Left corner displays 2 MANUAL 01 AUTOTEST 01 KBD RAM 7 ANTENNA TEST ANTENNA TST Tx Level 10 use keys 2 8 to change level CHANNEL 0055 use keys 4 6 for channel selection To switch DCS GMS EGSM press C key to toggle 9 Rx Power Level Use to detect Receiving Channel and its power level 8 1 4 If any of these steps failed fu...

Page 16: ...release from tester GPRS attach those two operations have to be added when the radio tester GPRS detach allows it 8 2 5 The following parameters must be checked in TCH loop mode Emission parameters Power level RMS phase error Peak phase error Frequency error Power ramping Timing Advance Reception parameters Rx level Rx quality BER Byte Error Rate FER Frame Error Rate BLER Block Error Rate can be r...

Page 17: ...l X X X X RMS phase error Low Level Peak phase error Frequency error Power ramping X X X X Timing advance RF Level Measurements Rx level X X X X Rx qual BER Byte Error Rate X X X X FER Frame Error Rate Rx level X X X X Rx qual X X X X BER Byte Error Rate X X X X FER Frame Error Rate X X X X BER Measurements on 104 frames 8200 bits minimum BLER tests on 200 blocs only In case the Radio tester is no...

Page 18: ...nts 1 62 124 5 10 15 Mask Timing Advance 1 62 124 5 10 15 1 00 bit Power Reading Output Power Average 1 62 124 Level 19 5 5 dBm 1 62 124 Level 15 13 3 dBm 1 62 124 Level 10 23 2 dBm 1 62 124 Level 5 33 2 dBm RECEPTION Rx Level 1 62 124 102 dBm 4 to 12 Rx Qual 0 to 1 Rx Level 1 62 124 85 dBm 21 to 29 Rx Qual 0 Rx Level 1 62 124 60 dBm 46 to 54 Rx Qual 0 to 0 TCH LOOP SENSITIVITY BER 1 62 124 85 dBm...

Page 19: ...ransients 0 5 10 Mask Timing Advance 0 5 10 1 00 bit Power reading Output Power Level 0 30 2 dBm Level 10 10 4 0 dBm Level 15 0 5 0 dBm RECEPTION Rx Level 512 700 885 102dbm 4 to 12 Rx Qual 102dbm 0 to 1 Rx Level 512 700 885 85dbm 21 to 29 Rx Qual 85dbm 0 Rx Level 512 700 885 60dbm 46 to 54 Rx Qual 60dbm 0 TCH LOOP SENSITIVITY BER 512 700 885 85dbm 0 FER 512 700 885 85dbm 0 BER 512 700 885 102dbm ...

Page 20: ... the charger 4 2VDC 300mA max into the right socket at the base of the transceiver The battery symbol should indicate the state of charge Bars moving means the battery is being charged Steady means the battery is fully charged If the battery is totally discharged the battery icon will start scrolling 2 to 3 minutes only after being connected to charger Just after charger plugging a pre charge curr...

Page 21: ...has to be operated during first seconds after switch on c Check Current_maximum Press on to activate Page selection Press the Key 1 and then OK to select Page 1 Press on Key 7 to select Antenna test Press on the Key 8 as much times as necessary to reach level 5 The mobile is now set at his maximum emission level When the mobile is emitting backlight OFF the current measured must be 150 I mA 200 Ty...

Page 22: ...stomer that all the needed parameters are stored in the phone memory a quick test has to be performed to check memory reliability Perform a functional and a radio test of the mobile phone The W P Test procedure as to be performed only if the customer complains about W P applications 8 4 1 Functional and radio test Before starting the W P procedure it must be assumed that the functional test and th...

Page 23: ...If the operator uses a digital interface but the phone number is set in the analogue area of the phone data connection will fail and vice versa The phone number is set as follows Enter the phone number and press OK Press OK to set the phone number Turn the Compass key left or right to select ISDN or Analogue and press OK Login parameter This parameter is provided by the operator and is set as foll...

Page 24: ...and separated by points Each computer has its own IP address For W P application IP address is used to access the gateway This parameter is provided by the operator and is set as follows Press OK to set the password Enter the password when a password has been recorded once only some keys appears when going back again in this menu Select IP Address Enter the IP Press the OK to set the gateway IP pa...

Page 25: ...recording the W P parameters Turn off the mobile gain eters still present Press OK to set the home Enter the home a This parameter is a string eg WAP Philips com the port number optional if 80 and the access path eg glossair glossair htm The end user can use the operator s home page or set up another one in the mobile phone The URL can be set as follows ddress and press OK page 8 T properly 8 A Re...

Page 26: ...address gateway parameter Not acceptable Could be due to Bad home page address URL An internal gateway error prevents the gateway from fulfilling your request Could be due to Bad home page address URL PROCEED http phone com Could be due to Bad home page address URL Error content exit size XXXX bytes Could be due to Too much data are coming to the phone Operator dependent Try later Could be due to ...

Page 27: ...one is mandatory in order to access W P services However the subscription is operator dependent Call barring Call barring has to be cancelled menu outgoing data calls Hourglass icon If the end user can see the transmitting icon after the hourglass icon on the mobile phone it means Internet access was successful Hence the mobile phone is working correctly Roaming If the end user is in a foreign cou...

Page 28: ...eded parameters are stored in the phone memory a quick test has to be performed to check memory reliability Perform a functional and a radio test of the mobile phone The E mail Test procedure as to be performed only if the customer complains about E mail applications 8 5 1 Functional and radio test Before starting the E mail procedure it must be assumed that the functional test and the radio test ...

Page 29: ... Check that the parameters still present 8 5 5 E mail Error messages Error messages may be displayed on the mobile phone screen Some of these are listed in Chapter 8 4 5 W P Error Message 8 5 6 E mail Exchange criteria Exchanges for E mail problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers Error messages during ...

Page 30: ...d Battery Please refer to chapter 7 4 9 1 2 Removing the Antenna The Antenna is screwed you just have to unscrew it 9 1 3 Removing the Rear Housing 1 With specific screw driver turn off the 4 screws at the back of the product 2 With paper cut tool press on the two clicks 3 Disconnect the vibrator 2 2 Screws 9 1 4 Disconnect Removing the vibrator 1 Pull up the vibrator to extract it Vibrator PHILIP...

Page 31: ...ateral keypad Lateral keypad 1 2 9 1 6 Extracting the Board 1 With paper cut tool press on the two clicks 2 Extract the board from the front cabinet Board 1 2 1 9 1 7 Removing the mylar With a paper cut tool remove the white mylar Be careful If you remove the mylar you just can t use it anymore You will have to get a new one PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproducti...

Page 32: ...2 9 1 9 Removing the colour flip insert 1 Make a pressure on the flip with your hand 2 In the same time insert the Paper cut tool between the flip and flip insert 3 Pull the flip insert up 1 1 You can t remove the flip insert without destroying it So for each removing you will have to change it and add a new double side adhesive PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reprod...

Page 33: ...have to pull on the front housing Separate the two parts of the clamshell Red spring It s possible to have a specific tool to remove the flip door from the clamshell 9 1 11 Extracting the Red Spring Extract the red Spring with pliers 9 1 12 Removing rear flip housing 1 Turn off the 4 screws on the front of the flip 2 Remove the two clips situated on your right 3 Push the front flip to your left Re...

Page 34: ...ce from the adhesive part Flex Adhesive part 9 1 14 Unsoldering polyphonic buzzer and earpiece 1 Unsolder the polyphonic earpiece from the flex with soldering machine Max 250 C 2 Disconnect red black wires Buzzer Polyphonic earpiece 3 Unsolder the buzzer from the flex with soldering machine Max 250 C 4 Disconnect Green Wires THE PRODUCT IS NOW COMPLETELY DISMANTLED PHILIPS ELECTRONICS N V 1999 VY ...

Page 35: ...respond Buzzer have to be on the adhesive 9 2 3 Flip rear inserting 1 First insert the left side from the flip in the correct position 2 Push on the front flip to active the 4 clips Flip hole Adhésive part 1 9 2 4 Flip Screwing Screw the 4 screws on the flip looking out the autoforming With specific screw driver turn the screw to the left to find the thread After that you have to screw to the righ...

Page 36: ...shell parts in the below hinge with taking care of the flex 3 The Clamshell must be opened 4 Push on the red spring 5 Clip the two clamshell parts 3 1 Split housing LCD flex 2 9 2 7 Keypad Micro Assembly 1 Close the clamshell 2 Put the keypad at the correct place 3 Check the locating pin of the keypad and push on them 4 Insert the microphone Locating pins Microphone Keypad PHILIPS ELECTRONICS N V ...

Page 37: ...ielding view 2 Put it in front of the 4 screws places 3 Push on the board to fix it with two clips 9 2 10 LCD Connector Lateral Keypad You just have to connect the LCD Connector Insert the flex lateral keypad and fix the plastic lateral keypad on the flex This positioning point is very important due to a lot of unfonctionnel Keypad Lateral keypad LCD connector PHILIPS ELECTRONICS N V 1999 VY V 640...

Page 38: ...e rear housing on the board 3 Take care to put wire out of the screw crossing Vibrator 1 Vibrator connection SIM holder 4 4 4 Clip the rear on the front 5 Push on it on all the outside parts 6 Screw the 4 screws on the flip looking out the autoforming With specific screw driver turn the screw to the left to find the thread After that you have to screw to the right and stop when it s little bit mor...

Page 39: ...e plastic protection Take the new colour flip insert and put it first in the upper part of your product After checking the correct position push on the bottom of the flip insert left right sides Check the adhesive function on all flip Insert parts 9 2 15 Battery Battery door Inserting Please refer to chapter 7 6 THE PRODUCT IS NOW COMPLETELY ASSEMBLED PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All...

Page 40: ...NG ASS Y 3 FRONT HOUSING ASS Y 4 KEYPAD SILVER ASS Y 5 FLIP INSERT ASS Y 6 FLIP REAR HOUSING ASS Y 7 FLIP FRONT HOUSING ASS Y 8 BATTERY ASSY STANDARD330 9 LCD MODULE A ANTENNA P330 B VIBRATOR C RED SPRING D SIDE KEY PLASTIC E SCREW AUTOFORMING F POLYPHONIC BUZZER G EARPIECE H FLIP DOUBLE SIDE AHESIVE PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is...

Page 41: ...individually with a reference mobile If the charger works properly try to charge the customer mobile with a reference battery If neither of the battery and the charger can be incriminated dismantle the mobile change the battery connector If the problem remains swap the board 10 3 The display shows No SIM card Please insert your SIM card or SIM FAILURE If the SIM card cannot be inserted check for a...

Page 42: ...omer must check the coverage area of his network operator or that he does not use the phone in a radio shadow outside the coverage area in a tunnel or between tall buildings If the mobile does not pass the radio tests swap the board 10 8 Keyboard problems The keyboard can be checked with the test SIM card If a key or a row does not respond check the keyboard If needed dismantle the product change ...

Page 43: ...er Communications Centre du Mans Service Repair Support VY V 640 P330 Page 43 of 43 Langue EN Date 11 06 03 ANNEX 1 PHILIPS ELECTRONICS N V 1999 VY V 640 P330 All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner ...

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