Philips Brilliance S221C4 User Manual Download Page 40

Page: 40 / 41

7. Troubleshooting & FAQs

Q5:

Can I upgrade/ update the built in

Android system?

Ans.:

Yes, you can do that provided an official

update is made available. Please contact

the technical personnel to achieve

system upgrade/update accuracy.

Q6:

Can I rotate my display?

Ans.:

No, you cannot rotate your display. Its

default and only mode is landscape

mode

Summary of Contents for Brilliance S221C4

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 29 Troubleshooting FAQs 34 S221C4 ...

Page 2: ...he monitor 6 2 3 Detach the hinge forVESA 8 2 4 SMART All in One Operation 9 3 Image Optimization 15 3 1 SmartImage 15 4 Technical Specifications 17 4 1 Resolution Preset PC Modes 19 5 Regulatory Information 20 6 Customer care and warranty 29 6 1 Philips Flat Panel Monitors Pixel Defect Policy 29 6 2 Customer Care Warranty 31 7 Troubleshooting FAQs TBC 34 7 1 Troubleshooting 34 7 2 General FAQs 35...

Page 3: ...er s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference WARNING To prevent fire or shock hazard do not expose the...

Page 4: ...pter Output 19V DC which have UL CSA listed licensed only for SMART All In One with power adapter Model ADPC1965 Manufacturer TPV ELECTRONICS FUJIAN CO LTD Model ADS 65LSI 19 1 19065G Manufacturer SHENZHZEN HONOR ELECTRONIC CO LTD 1 2 Cleaning Clean the cabinet regularly with cloth You can use soft detergent to wipe out the stain instead of strong detergent which will cauterize the product cabinet...

Page 5: ... our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old SMART All In One and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service ...

Page 6: ...if you ever have to ship your monitor For maximum protection repackage your monitor as it was originally packed at the factory To keep the SMART All in One looking new periodically clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these will damage the c...

Page 7: ... settings screen Adjusting viewing angle For optimal viewing it is recommended to look at the full face of the SMART All in One then adjust the SMART All in One s angle to your own preference The SMART All in One s tilted angle is adjustable from 12 to 54 12 54 Note Do not touch the LCD screen when you adjust the angle It may cause damage or break the LCD screen Careful attention is required not t...

Page 8: ...volume control 6 Press to select the input source VGA MHL HDMI or Android 7 In the OSD menu return to previous OSD layer 8 Hotkey for SmartImage selection 9 1 0 Megapixel Webcam 10 Webcam activity light 11 Microphone Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips SMART All in Ones It allows user to adjust screen performance or t...

Page 9: ...guês do Brazil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Horizontal Vertical Transparency OSD Time Out Auto H Position V Position Phase Clock Resolution Notification S Power on sync Reset Information Wide Screen 4 3 0 100 0 100 On Off On Off Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 On Off 0 100 On Off Audio In HDMI In 5000K 6500K 7500K 8200K 9300K 11500K Re...

Page 10: ...or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use your fingers to squeeze the hinge cover gently till the hook slip out of the slot 3 Use a screwdriver to loosen 4 screws 4 Remove the stand from the monitor body Note This monitor accepts a 75mm x 75mmVESA Compliant mounting interface 75mm 75mm ...

Page 11: ... select Android as the input source 2 4 1 Home screen The Home screen is composed of five screen panels By tapping and sliding on the screen you can move left or right across the central Home screen and look for more widgets shortcuts or other items located on each screen panel You can also add shortcuts widgets or change the desktop wallpaper on each screen panel No Icon Descriptions 1 Short cut ...

Page 12: ...e the item from the Home Screen Change the wallpaper 1 Make a long tap click and hold on an empty space on the Home Screen 2 A Choose wallpaper from configuration screen will appear 3 Click one of the wallpaper sources among Gallery Live Wallpapers Select or Wallpapers 4 In the selected wallpaper source screen select one and click Set wallpaper to change the wallpaper Or right click to exit the wa...

Page 13: ...the URL box As you type the search results that fully or partially match the text being typed appear 3 Scroll the listed search results and clcik the desired result 4 The matching application or the browser with matching web links opens 5 Click the desired link if you want to view a web page Note The search engine may differ depending on countries ...

Page 14: ... 4 APPS Gallery 1 Click on the icon in the system bar to enter the APPS gallery screen 2 Click on the application icon to open it 3 Click on the icon to return to the Home Screen or click on the icon to return to the previous screen ...

Page 15: ...CE Sound Set the volume level Display Set the wallpaper sleep timer and font size for the SMART All in One Storage Display the storage information Apps Manage the Apps installed Users add user PERSONAL Location access Access to my location and LOCATION SOURCES Security Disable and set the safety security function Language input Select and set the language option Backup reset Recover to the factory...

Page 16: ...time Accessibility Developer options The internet data is used after clicking the option About Display the information for the SMART All in One Note The graphics are for illustration purpose only they may differ depending on the countries Please refer to the actual products ...

Page 17: ...emain on screen for 5 seconds or you can also press button to confirm 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable select Off for the SmartImage There are seven modes to select Text Office Photo Movie Game Economy and Off Text Helps improve reading of text based application like PDF ebooks By using a special algorithm which increases the co...

Page 18: ...rast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers Economy Under this profile brightness contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage LCD panel type ADS 2x USB Downstream Type A ...

Page 19: ...Vorbis AMR NB Photo Format JPEG Storage Media Bulit in memory capacity 2GB DDR3 8GB EMMC Flash External memory expansion Optional external SDHC card or USB flash drive upto 64GB Connectivity USB 2 0 2x USB Downstream Type A 1x USB Upstream Type B 1x Micro USB Mini A Signal Input VGA MHL HDMI RJ 45 SD MMC Card SDHC Card Slot Wireless connections Wi Fi Built in Wireless LAN 802 11a b g n Bluetooth C...

Page 20: ...00 240VAC 50 60Hz Output DC 19V Dimensions Product with Stand 524 W x 373 H x 78 D mm Product with Packaging 580 W x 446 H x 137 D mm Weight Product with Stand 4 83KG Product with Packaging 6 4KG Operating conditions Temperature Range operation 0 C 40 C Temperature Range storage 20 C 60 C Relative Humidity 20 80 MTBF 30 000 hours Sustainability Environmental and Energy RoHS China RoHS Lead free Me...

Page 21: ...47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality...

Page 22: ...roughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Ha...

Page 23: ...ed by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OFTHE CANADIAN I...

Page 24: ...nt N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA CAN ICES 3 B NMB 3 B EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection ...

Page 25: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 26: ...y Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request 中国电子信息产品污染控制标识要求中国 RoHS 法规标示要求产品中有毒有害物质或元素的名称及含量部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等 O 表示该有毒...

Page 27: ...tial requirements under article 3 2 of the R TTE Directive EN 301 893 For 802 11a Broadband Radio Access Networks BRAN 5 GHz high performance RLAN Harmonized EN covering essential requirements of article 3 2 of the R TTE Directive EN 301 489 17 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific c...

Page 28: ...to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Operations in the 5GHz products are restricted to indoor usage only Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance ...

Page 29: ...s Mexico COFETEL aviso La operación de este equipo está sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada BRAZIL ANATEL RF STATEMENT Per Article 6 of Resolution 506 equipment of restricted radiation must carry ...

Page 30: ...るか又は電波の発射を停止した上下記連絡先にご連絡頂き混信回避のための処置等例えばパーティションの設置などについてご相談して下さい３その他この機器から移動体識別用の特定小電力無線局あるいはアマチュア無線局に対して有害な電波干渉の事例が発生した場合など何かお困りのことが起きたときは次の連絡先へお問い合わせ下さいこの装置はクラスB 情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをして下さいＶＣＣＩＢ Russia FAC Подтверждение соответствия Минкомсвязи России Декларация соответствия Д РД 2069 от 28 08 20...

Page 31: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 32: ... Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance betwe...

Page 33: ... Mainteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 ...

Page 34: ...371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 The Republic of Belarus N A ServiceBy 375 ...

Page 35: ... 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 08 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 08 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu 08...

Page 36: ... the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconn...

Page 37: ...ive resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Cen...

Page 38: ...eaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my monitor Ans Yes you can change your color setting through OSD control as the following procedures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK...

Page 39: ...d characters Ans Your SMART All in One works best at its native resolution of 1920x1080 60Hz For best display please use this resolution Q13 What is the recommended refresh rate for SMART All in One Ans Recommended refresh rate in SMART All in Ones is 60 Hz In case of any disturbance on screen you can set it up to 75 Hz to see if that removes the disturbance 7 3 SMART All in One FAQs Q1 How can I ...

Page 40: ...id system Ans Yes you can do that provided an official update is made available Please contact the technical personnel to achieve system upgrade update accuracy Q6 Can I rotate my display Ans No you cannot rotate your display Its default and only mode is landscape mode ...

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