background image

20

7.Customer care and warranty

Proximity of Pixel Defects 

Because pixel and sub pixels defects 
of the same type that are near to one 
another may be more noticeable, 
Philips also specifies tolerances for the 
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or 
replacement due to pixel defects during 
the warranty period, a TFT Monitor 
panel in a Philips flat panel monitor 
must have pixel or sub pixel defects 
exceeding the tolerances listed in the 
following tables.

Three adjacent lit sub pixels (one white 
pixel).

 Note

A red or blue bright dot must be 
more than 50 percent brighter than 
neighboring dots while a green 
bright dot is 30 percent brighter than 
neighboring dots.

Black Dot Defects 

Black dot defects appear as pixels or 
sub pixels that are always dark or 'off'. 
That is, a dark dot is a sub-pixel that 
stands out on the screen when the 
monitor displays a light pattern. These 
are the types of black dot defects.

Summary of Contents for Brilliance 272B8

Page 1: ...www philips com welcome Brilliance 272B8 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Page 2: ...he monitor 7 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 11 3 1 SmartImage 11 3 2 SmartContrast 12 4 Adaptive Sync 13 5 Technical Specifications 14 5 1 Resolution Preset Modes 17 6 Power Management 18 7 Customer care and warranty 19 7 1 Philips Flat Panel Monitors Pixel Defect Policy 19 7 2 Customer Care Warranty 22 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 Ge...

Page 3: ...n discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching ...

Page 4: ...sed liquids to clean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water...

Page 5: ...normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...istered trademarks of Koninklijke Philips N V used under license Contents Monitor drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor 272B8 Register your product and get support at www philips com welcome Quick Start VGA HDMI DVI Audio cable Power cable USB DP Different according to region Install the base 1 Place the monitor face down on a smooth surface Pay atte...

Page 8: ...tor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete Warning USB 2 4Ghz wireless devices such as wireless mouse keyboard and headphones maybe have interference by the high speed signal of USB 3 0 devices which may...

Page 9: ...ie Game Economy LowBlue Mode Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the con...

Page 10: ...on Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define VGA DVI DisplayPort SmartResponse SmartContrast Gamma DPS Over Scan Pixel Orbiting H Position HDMI 1 4 Stand Alone 272B8QJEB Wide Screen...

Page 11: ...z When the monitor is powered on at a different resolution an alert is displayed on screen Use 2560 1440 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 30 5 Swivel 175 175 Height adjustment 272B8QJNB 130mm 272B8QJEB 150mm Pivot 90 0 90 0 ...

Page 12: ... the monitor base to its maximum height 2 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100...

Page 13: ...eing displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections EasyRead Office Photo...

Page 14: ...e technology to reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically op...

Page 15: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Page 16: ... kHz 99 kHz Analog Digital HDMI DP 30 kHz 114 kHz Adaptive Sync for HDMI Adaptive Sync for DP sRGB YES LowBlue Mode YES EasyRead YES Adaptive Sync YES Connectivity Signal Input Output VGA Analog DVI Dual Link Digital HDCP HDMI 1 4 Digital DisplayPort 1 2 Digital USB USB 3 0 2 includes 1 fast charger USB 2 0 2 Input Signal Separate Sync Sync on Green Audio In Out PC audio in 272B8QJEB headphone out...

Page 17: ...ion 116 38 BTU hr typ 116 72 BTU hr typ 117 06 BTU hr typ Sleep Standby 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off AC switch 0 BTU hr 0 BTU hr 0 BTU hr On Mode ECO mode 16 4W typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 625 x 530 x 224 mm Product without sta...

Page 18: ...90 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests ...

Page 19: ...80 75 00 35 16 800 x 600 56 25 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 08 800 x 600 72 19 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 88 79 2560 x 1440 59 95 Note Please notice that your ...

Page 20: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 34 20 W typ 67 W max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 3W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 1440 Contrast 50 ...

Page 21: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 22: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 23: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Page 24: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Page 25: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Page 26: ...n may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining do...

Page 27: ...card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is r...

Page 28: ...mage or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the pow...

Page 29: ...27 8 Troubleshooting FAQs Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Information manual can be download on the Philips website support page ...

Page 30: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version M8272BE2T ...

Reviews: