Philips Brilliance 19DP6 User Manual Download Page 1

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www.philips.com/welcome

19DP6

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for Brilliance 19DP6

Page 1: ...www philips com welcome 19DP6 EN User manual 1 Customer care and warranty 34 Troubleshooting FAQs 39 ...

Page 2: ... 8 3 Image Optimization 9 3 1 SmartImage 9 3 2 SmartKolor 10 3 3 SmartContrast 10 3 4 Philips SmartControl Premium 10 3 5 SmartDesktop Guide 17 4 Technical Specifications 22 4 1 Resolution Preset Modes 24 5 Power Management 25 6 Regulatory Information 26 7 Customer care and warranty 34 7 1 Philips Flat Panel Monitors Pixel Defect Policy 34 7 2 Customer Care Warranty 36 8 Troubleshooting FAQs 39 8 ...

Page 3: ...cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 4: ...r or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instr...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...V e r s i o n M 6 1 9 D P E 1 L F 7 0 G 1 9 C 1 8 1 3 3 A Monitor drivers SmartControl software User s Manual 使用前请阅读使用说明保留备用 Depends on the country Note Use only the AC DC Adapter model Philips ADPC1965 19DP6QJNB Warnings Do not rip off panel film Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use your fingers to tighten the...

Page 7: ... monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment...

Page 8: ... Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture Input OSD Settings Setup Language Color Audio Brightness Contrast Horizontal Vertical Transparency OSD Time Out Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands P...

Page 9: ...h full digital sound Now not only you can enjoy your mobile games photos movies or other apps on its big screen you can simultaneously charge your mobile device so you never run out of power half way How do I use the MHL function To use the MHL function you need an MHL Certified mobile device To find a list of MHL certified devices visit the official MHL website http www mhlconsortium org You also...

Page 10: ...rder to activate the monitor if you have other devices already working and connected to available inputs Standby Off energy saving of ErP is not ap plicable for the MHL charging functionality This Philips display is MHL certified However in case your MHL device does not connect or work correctly check with your MHL device FAQ or vendor directly for direction The policy of your device manufacturer ...

Page 11: ... Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are seven modes to select Text Office Photo Movie Game Economy and Off Photo Movie Game Economy Off Office Text SmartImage Text Helps improve reading of text based application like PDF ebooks By using a special algorithm which increases the contrast...

Page 12: ...for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the li...

Page 13: ...djustment your monitor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 14: ...w you to adjust RGB Black Level White Point Color Calibration and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Page 15: ... for color calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First Color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Finally go to File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display set...

Page 16: ...tton Theft Deterrence Enabled is displayed Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creates PIN button opens secure PIN web site Options Preferences Will only be active when selecting Preferences from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Displays current ...

Page 17: ...n at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 7 Windows 8 Default is 0 Opaque Options Input Will only be active when selecting Input from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available All other SmartControl Premium tabs are not available Display the Source instruction pane and c...

Page 18: ...ontext Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu Tune Display Opens the Sm...

Page 19: ...ptions Preferences Note All the illustrations in this section are for reference only SmartControl software version might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of SmartControl software 3 5 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium Install SmartControl Premium and...

Page 20: ...rformance section Settings Show Windows contents while dragging Title Bar Options Desktop partition can be accessed from the title bar of the active window This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop Move the cursor into the active window s title bar to access the drop down menu Right Click Menu Right click...

Page 21: ...window to the highlighted partition Task Tray Right Click The task tray also contains most of the features supported in the title bar with the exception of automatically sending a window to any partition Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desk...

Page 22: ...al Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on bottom For 270 Partition 1 on bottom Partition 2 3 on top Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions the r...

Page 23: ...horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Partition 3 on right sideVertical Even Split Assesses the screen resolution and divides the display into four evenly sized regions ...

Page 24: ...nd display VGA Analog x1 MHL HDMIx1 USB 1st display USB2 0x2 2nd display USB2 0x2 Input Signal Separate Sync Sync on Green Audio In Out HDMI audio out DisplayPort audio out Convenience User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Ja...

Page 25: ...duct without stand 5 04 kg Product with packaging 11 392kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MTBF 30 000hrs Environmental and energy ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing EnergyStar YES Compliance and standards Regulatory Approvals CE...

Page 26: ...al input H freq kHz Resolution V freq Hz 31 47 720 x 400 70 09 31 47 640 x 480 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 Note Please notice that your display works best at native resolution of...

Page 27: ...owing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 8W typ White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 3W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1280 1024 Contrast 50 Brightne...

Page 28: ...01 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and lead RoHS compliance Both product and product packaging is prepared for recycling The brand owner offers take back options Corporate Social Responsibility The brand owner demonstrates the product is manufactured under wo...

Page 29: ...ployees for TCO versions Lead free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment Toxic substances like Lead has been eliminated and compliance with European community s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make...

Page 30: ...ettre des hyperfréquences qui si l appareil n est pas installé et utilisé selon les consignes données peuvent causer des interférences Energy Star Declaration www energystar gov As an ENERGY STAR Partner we have determined that this product meets the ENERGY STAR guidelines for energy efficiency Note We recommend you switch off the monitor when it is not in use for a long time Federal Communication...

Page 31: ...x communications radio Cependant rien ne peut garantir l absence d interférences dans le cadre d une installation particulière Si cet appareil est la cause d interférences nuisibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures su...

Page 32: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 33: ...求产品中有毒有害物质或元素的名称及含量部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等 O 表示该有毒有害物质在该部件所有均质材料中的含量均在电子信息产品中有毒有害物质的限量要求标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出电子信息产品中有毒有害物质的限量要求标准规定的限量要求但是上表中打 X 的部件符合欧盟RoHS法规要求属于豁免的部分 Restriction on Hazardous Substance...

Page 34: ... 此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 VCCI B この装置はクラスB情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをして下さい粗分類化学物質表 Pb Hg Cd Cr6 PBBs PBDEs 前面ベゼル O O O O O O 背面カバー O...

Page 35: ...d should not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with ...

Page 36: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 37: ...pixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requirement analysis and compliance test methods for ...

Page 38: ...122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local cal...

Page 39: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 40: ...6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun T...

Page 41: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 42: ... as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance r...

Page 43: ...to establish ownership of the monitor 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1280 x 1024 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon...

Page 44: ...K to enter color setting there are three settings as below 1 ColorTemperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different device e g digital cameras m...

Page 45: ...e a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native resolution of 1280 x 1024 60 Hz For be...

Page 46: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M619DPE1L ...

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