- Folliculitis (swelling around hair follicles combined with pustule
formation): this reaction occurs very rarely and is the result of
bacteria penetrating the damaged skin. In case this reaction
occurs, we advise you to consult a doctor as folliculitis may need
antibiotic ointment.
- Pain: this can occur during or after treatment if you have used the
device on skin that is not hair-free, if you use the device at a light
intensity that is too high for your skin tone, if you flash the same
area more than once and if you use the device on open wounds,
inflammations, infections, tattoos, burns, etc.
Troubleshooting
Problem
Possible cause
Solution
It is normal for the device and
adapter to become warm (but
not too hot to touch)during
use.
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
The fan is not working.
Check if the attachment is well
connected. Clean the connectors on the
attachment if needed. In case the
attachment is well connected and it is
possible to produce flashes with the
device, contact the Consumer Care
Center in your country, your Philips
dealer or a Philips service center.
The device/adapter
becomes warm during use.
The cooling airflow of the fan
is blocked by hands or a
towel.
Make sure the cooling airflow of the fan
is unblocked.
When I place the device on
the skin, it does not release
a flash. The 'ready to flash'
light blinks orange.
Your skin tone in the area to
be treated is too dark.
Treat other body areas with lighter skin
tones with Lumea.
The 'ready to flash' light
blinks orange and all 5
intensity lights blink as well.
The device needs to be reset. To reset the device, take the plug out of
the socket, wait for 30 minutes to let the
device cool down. The device should
function normally again. In case it does
not work again, contact the Consumer
Care Center in your country.
The 'ready to flash' light
does not light up white.
The device is not completely
in contact with your skin.
Place the device at a 90 degree angle on
the skin so that the integrated safety
system in in contact with your skin.
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