Philips BDM3490UC User Manual Download Page 1

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BDM3490UC

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for BDM3490UC

Page 1: ...www philips com welcome BDM3490UC EN User manual 1 Customer care and warranty 29 Troubleshooting FAQs 34 ...

Page 2: ... High Definition Link introduction 11 2 5 DTS Sound 12 2 6 DTSTruVolume 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 15 4 Technical Specifications 16 4 1 Resolution Preset Modes 19 5 Power Management 20 6 Regulatory Information 21 7 Customer care and warranty 29 7 1 Philips Flat Panel Displays Pixel Defect Policy 29 7 2 Customer Care Warranty 31 8 Troubleshooting FAQs 34 8 1 Trou...

Page 3: ...cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the Display to severe vibration or high impact conditions during operation Do not knock or drop the Display during operation or transportation ...

Page 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your Display in a car trunk under direct sun light Note Consult a service technician if the Display does not operate normally or you are not sure what procedure to take when the operating inst...

Page 5: ... our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old Display and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activ...

Page 6: ...C DC adapter model Philips ADPC20120 When moving the monitor please handle with care parts of the base are not padded can be slippery Connecting to your PC 7 6 5 4 3 2 1 8 10 9 1 Earphone jack 2 Audio input 3 Display port input 4 HDMI2 HDMI 2 0 input 5 HDMI1 HDMI 1 4 input 6 MHL HDMI input 7 AC DC power input 8 USB upstream 9 USB downtream 10 USB fast charger Connect to PC 1 Connect the power cord...

Page 7: ... SmartUniformity Off Return to previous OSD level Customize your own USER key USER allows you to setup your favorite function buttons 1 Toggle to the right to enter OSD menu screen 2 Toggle to the up or down to select main menu OSD Settings then toggle to the right to confirm 3 Toggle to the up or down to select User Key then toggle to the right to confirm 4 Toggle to the up or down to select your...

Page 8: ...Toggle to the up and down to select Audio Source then toggle to the right to confirm 4 Toggle to the up and down to select your preferred audio source Audio In MHL HDMI HDMI1 4 HDMI2 0 or DisplayPort 5 Toggle to the right to confirm your selection Note If you selected Audio in the next time you turn on this monitor it will by default select the same audio source you previously selected To change i...

Page 9: ...SmartContrast Gamma Pixel Orbiting Over Scan Contrast Brightness Volume Mute Audio Source Stand Alone DTS Sound EQ Mobile Phone TruVolume HD PiP Position PiP PbP Mode Swap PiP Size PiP PbP Input User Key MHL HDMI HDMI 1 4 HDMI 2 0 DisplayPort 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 5000K 6500K 7500K 8200K 9300K 11500K 200Hz 500Hz 2 5KHz 7KHz 10KHz Red 0 100 Green 0 100 Blue 0 100 On Off Yes No ...

Page 10: ...e devices like PC and Notebook side by side simultaneously making complex multi tasking work a breeze Why do I need it With the ultra high resolution Philips MultiView display you can experience a world of connectivity in a comfortable way in the office or at home With this display you can conveniently enjoy multiple content sources at one screen For example You may want to keep an eye on the live...

Page 11: ...o select PIP or PBP 5 Now you can move backward to set the PiP PbP Input PiP Size PiP Position or Swap 6 Toggle to the right to confirm your selection MultiView in OSD menu PIP PBP Mode There are two modes for MultiView PIP and PBP PIP Picture in Picture Open up a sub window of another signal source B A main When the sub source is not detected B A main PBP Picture by Picture Open up a sub window s...

Page 12: ...ur sub window positions to choose Top Right Bottom Right B A main A main B Top Left Bottom Left B A main A main B Swap The main picture source and the sub picture source swapped on the display Swap A and B source in PIP mode B A main B main A Swap A and B source in PBP mode A main B B main A Off Stop MultiView function A main Note When you do the SWAP function the video and its audio source will s...

Page 13: ...ew the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your Display has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL MHL HDMI Note The port marked MHL HDMI i...

Page 14: ...ire audible frequency spectrum Dynamic tracking of fundamental bass harmonic to intelligently set correct low frequency crossover Adaptive translation of low frequency content that cannot be reproduced in some speakers to higher harmonic locations as necessary for improved bass perception Scalable consistent tuning for various applications How do I use it DTS Preset Equalizer Sound Modes can be se...

Page 15: ...ruVolume allows the consumer to set the desired volume once to enjoy video music and all other content without annoying volume fluctuations TruVolume will ensure the consumer s desired volume level is maintained consistently without producing undesirable artifacts Why do I need it Set desired volume level once to enjoy video music etc free of annoying volume fluctuations Intelligent multi band mon...

Page 16: ...lect among Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are seven modes to select Office Photo Movie Game Economy SmartUniformity and Off Photo Movie Game Economy SmartUniformity ff Office SmartImage Office Enhances text and dampens brightness to increase ...

Page 17: ...contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming...

Page 18: ...HDMI 1 4 HDMI 2 0 DisplayPort Horizontal Frequency 30 99KHz HDMI 1 4 HDMI 2 0 30 160KHz DisplayPort sRGB YES Brightness uniformity 93 105 Delta E 3 Connectivity Signal Input HDMI1 HDMI 1 4 HDMI2 HDMI 2 0 DisplayPort MHL HDMI USB USB 3 0 4 1 with BC1 2 fast charging Input Signal Separate Sync Sync on Green Audio In Out Audio in headphones out Convenience Built in speaker typ 7 W x 2 MultiView PiP P...

Page 19: ...cator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimensions Product with stand WxHxD 826 x 479 x 220 mm Product without stand WxHxD 826 x 383 x 88 mm Weight Product with stand 10 3 kg Product without stand 7 8 kg Product with packaging 12 2 kg Operating Condition Operation Condition Temperature 10 C to 40 C Humidity 30 to 75 RH Atmospheric pressure 700...

Page 20: ...s valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart response time is the optimum value from either GtG or GtG BW tests ...

Page 21: ...64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 88 79 2560 x 1440 59 95 44 74 3440 x 1440 29 97 89 48 3440 x 1440 59 94 Note Please notice that your display works best at native resolution of 3440 x 1440 60Hz For best display quality please follow this resolution recommendation Recommended resolution HDMI 1 4 3440x1440 30Hz 2560x1440 60Hz DisplayPort HDMI 2 0 3440x1440 30Hz 344...

Page 22: ...llowing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 67 4W typ 130W max White Sleep Standby OFF No No 0 5W White blink Off OFF 0 3W OFF The following setup is used to measure power consumption on this Display Native resolution 3440 x 1440 Contrast 50 Brightness...

Page 23: ...AS or ISO 14001 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and lead RoHS compliance Both product and product packaging is prepared for recycling The brand owner offers take back options Corporate Social Responsibility The brand owner demonstrates the product is manufact...

Page 24: ...e disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Safety requirement of Information Technology Equipment EN55...

Page 25: ... receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connect...

Page 26: ...ervices compétents en matière de conformité est susceptible d interdire à l utilisateur l usage du présent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and C...

Page 27: ...n Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 ...

Page 28: ...red to as China RoHS All products produced and sold for China market have to meet China RoHS request 中国大陆RoHS 根据中国大陆电子电气产品有害物质限制使用标识要求以下部分列出了本产品中可能包含的有害物质的名称和含量本表适用之产品显示器平板电视监视器有害物质部件名称有害物质铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X X O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 遥控器 O O O O O O 本表格根据SJ T 11364 的规定编制电路板组件包括印刷电路板及其构成的零部件如电阻电...

Page 29: ...ia philips com about sustainability recycling index page 环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 Information for U K only WARNING THIS APPLIANCE MUST BE EARTHED Important This apparatus is supplied with an approved moulded...

Page 30: ...in the plug which is marked with the letter E or by the Earth symbol or coloured GREEN or GREEN YELLOW 2 The BLUE wire must be connected to the terminal which is marked with the letter N or coloured BLACK 3 The BROWN wire must be connected to the terminal which is marked with the letter L or coloured RED Before replacing the plug cover make certain that the cord grip is clamped over the sheath of ...

Page 31: ...higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appe...

Page 32: ...play panel in a Philips flat panel Display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or ...

Page 33: ...122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local cal...

Page 34: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 35: ...6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun T...

Page 36: ... Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image appears blurred indistinct or too dark Adjust the contrast and brightness on On Screen Display An after image burn in or ghost image remains after the power has been turned off Uninterrupted display of still or static images over an extended period may cause burn in a...

Page 37: ...CD ROM How do I install the drivers inf and icm Ans These are the driver files for your Display Follow the instructions in your user manual to install the drivers Your computer may ask you for Display drivers inf and icm files or a driver disk when you first install your Display Follow the instructions to insert the companion CD ROM included in this package Display drivers inf and icm files will b...

Page 38: ...10 Are Philips LCD Displays Plug and Play Ans Yes the Displays are Plug and Play compatible with Windows 8 1 8 7 Mac OSX Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imagin...

Page 39: ...n toggle to the right to enter OSD menu Select your preferred PiP Size option from the PiP PbP main menu Q3 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can toggle to the right to enter OSD menu Selec...

Page 40: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version BDM3490E1L ...

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