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What happens during a power failure?
•
If the parent unit is sufficiently charged,
it continues to operate during a power failure.
If there are batteries in the baby unit, it also
continues to operate during a power failure.
Is my baby monitor secure from eavesdropping
and interference?
•
The DECT technology of this baby monitor
guarantees no interference from other
equipment and no eavesdropping.
The operating time of the parent unit is
supposed to be up to 24 hours. Why is
the operating time of my parent unit shorter?
•
When the parent unit has been charged for the
first time, the operating time is less than
24 hours. The rechargeable batteries only reach
their full capacity after you have charged and
discharged them at least four times.
•
The volume of the parent unit may be too high,
which causes the parent unit to consume a lot of
energy. Decrease the volume of the parent unit
•
The microphone sensitivity level of the baby
unit may be too high, which causes the parent
unit to consume a lot of energy. Decrease the
microphone sensitivity level in the menu of the
parent unit.
Why does it take some time for the battery
status indicator to appear on the display when I
start charging the parent unit while it is off?
•
This is normal. The parent unit needs a few
seconds to wake up when you connect it to
the mains while it is switched off. When it is
connected, the parent unit first needs to detect
that it is charging and it has to measure the
battery charge level before the battery status
indicator can be displayed.
Why do the rechargeable batteries of the parent
unit run low quickly?
•
The rechargeable batteries have reached the
end of their life. You have to replace them. To
replace the rechargeable batteries, see chapter
‘Ordering accessories’.
•
You may have set a maximum temperature
range that is lower than the actual room
temperature or a minimum temperature range
that is higher than the actual room temperature.
The baby unit continues to send data to the
parent unit and therefore uses more power.This
causes the non-rechargeable batteries of the
baby unit to run low quickly.
•
Perhaps you switched on the nightlight. If you
want to use the nightlight, we advise you to run
the baby unit on mains power.
Why does the charging time of the parent unit
exceed 14 hours?
•
The parent unit may be switched on during
charging. Switch off the parent unit during
charging.
The specified operating range of the baby
monitor is 330 metres/1000 feet. Why does my
baby monitor manage a much smaller distance
than that?
•
The specified range is only valid outdoors in
open air. Inside your house, the operating range
is limited by the number and type of walls and/
or ceilings in between. Inside the house, the
operating range is up to 50 metres/150 feet.
Why is the connection lost every now and then?
Why are there sound interruptions?
•
The baby unit and the parent unit are probably
close to the outer limits of the operating
range. Try a different location or decrease the
distance between the units. Please note that
it takes about 30 seconds each time before a
connection between the units is established.
•
You may have placed the unit next to a
transmitter or other DECT appliance, such as
a DECT telephone or other 1.8GHz/1.9GHz
baby monitor. Move the unit away from the
other appliances until the connection is re-
established.
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