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English
English
Problem
Solution
The suction of the breast
pump is too strong.
-
If possible, try a lower suction level. When you express for the first
time, start with the default suction level (level 5 in stimulation mode,
level 11 in expression mode) and increase/decrease the level when
needed. During different expression sessions, different levels may feel
most comfortable for you.
-
Make sure that you only use the breast pump parts provided with this
breast pump.
-
Check if the silicone diaphragm is not damaged (does not have small
cracks, holes etc.).
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
I express little/no milk
when I use my breast
pump.
-
If you do not feel enough suction, please check Troubleshooting item
'I do not feel any suction/the suction level is too low'.
-
If you are using the Philips Avent breast pump for the first time, you
may need some practice before you are able to express any milk.
More expressing tips can be found on the Philips Avent website
www.philips.com/avent.
When I switch on the
breast pump after
storage, it does not start
working immediately.
-
Make sure that the battery is fully charged (see 'Charging the breast
pump') or connect the breast pump to the wall socket.
-
Perhaps you stored the breast pump at a temperature below the
minimum storage temperature or above the maximum storage
temperature. Let the breast pump acclimatize in a room of
20
°C/68
°F for 30
minutes to adjust its temperature to the operating
range (5
°C/41
°F to 40
°C/104
°F).
The display shows ‘Er’
and the device switches
off automatically.
-
If you are operating the breast pump on battery power, let it cool
down for 30
minutes and try to switch it on again.
-
If you are operating the breast pump with the adapter connected to
the wall socket, check if you are using the adapter that was supplied
with the device.
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
Undesirable side effects
Any serious incident that has occurred in relation to this device should be reported to Philips via
www.philips.com/support
and to the competent authority of the Member State in which the user
and/or patient is established.
When using the breast pump, the below undesirable side effects may occur. If you experience any of
these symptoms, contact a healthcare professional or breastfeeding specialist.
Undesirable side
effect
Description
Pain sensation
Pain felt on the breast or nipple, or felt as a response to the suction being
above a comfortable level.
Sore nipples
Persistent pain in the nipples at the beginning of the pumping session, or
that lasts throughout the entire pumping session, or pain between
sessions.
Erythema (redness)
Redness of the skin of the breast.