24
English
Problem
Solution
I do not feel any
suction/the suction level
is too low.
-
If possible, try a higher suction level.
-
Check if the silicone diaphragm is assembled correctly (see
'Assembling the breast pump').
-
Check if the white valve is not damaged and assembled correctly (see
'Assembling the breast pump').
-
Check if the other parts of breast pump are intact and assembled
correctly (see 'Assembling the breast pump').
-
Make sure that the pump is positioned correctly on the breast to allow
a seal between breast pump and breast.
-
If you still do not feel any suction, please contact the Consumer Care
Center via
www.philips.com/support
.
The suction of the breast
pump is too strong.
-
If possible, try a lower suction level. When you express for the first
time, start with the default suction level (level 5 in stimulation mode,
level 11 in expression mode) and increase/decrease the level when
needed. During different expression sessions, different levels may feel
most comfortable for you.
-
Make sure that you only use the breast pump parts provided with this
breast pump.
-
Check if the silicone diaphragm is not damaged (does not have small
cracks, holes etc.).
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
I express little/no milk
when I use my breast
pump.
-
If you do not feel enough suction, please check Troubleshooting item
'I do not feel any suction/the suction level is too low'.
-
If you are using the Philips Avent breast pump for the first time, you
may need some practice before you are able to express any milk.
More expressing tips can be found on the Philips Avent website
www.philips.com/avent.
When I switch on the
breast pump after
storage, it does not start
working immediately.
-
Perhaps you stored the breast pump at a temperature below the
minimum storage temperature or above the maximum storage
temperature. Let the breast pump acclimatize in a room of
20
°C/68
°F for 30
minutes to adjust its temperature to the operating
range (5
°C/41
°F to 40
°C/104
°F).
Undesirable side effects
Any serious incident that has occurred in relation to this device should be reported to Philips via
www.philips.com/support
and to the competent authority of the Member State in which the user
and/or patient is established.
When using the breast pump, the below undesirable side effects may occur. If you experience any of
these symptoms, contact a healthcare professional or breastfeeding specialist.
Undesirable side
effect
Description
Pain sensation
Pain felt on the breast or nipple, or felt as a response to the suction being
above a comfortable level.
