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Guarantee and Service

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Packing list

This product includes a two-year warranty for the dispenser and three-year warranty for
compressor from the date of purchase. If you need more information, please
visit: www.Philips.com.
Within the warranty period, you will receive free warranty service for any
damage caused by the manufacturing process or components under normal operation
confirmed by our maintenance service.
The warranty service does not include frequent replaced consumable components (water
purifier filter, pitcher filter, granular activated carbon, ion exchange resin, hollow fiber
membrane, etc.)

auxiliary devices, transportation fee and door-to-door service.

Please show the proof of purchase to the service personnel during maintenance.

You cannot receive free warranty service under the following conditions:
1. Damage by improper operation, such as improper components connection, improper
    installation, deprived of manual use, misoperation.
2. Negligence and damage because of transportation or other accident. 
3. Maintenance and modification without approval. 
4. Other damage caused by force majeure (such as natural disaster, abnormal voltage, etc.).
5. Damage caused by general use outside home (e.g. industrial and commercial use).
6. Aging, wear and tear caused by normal operation of the product without affecting normal 
    operation of the product.

This statement serves as a publicity for free maintenance within the specified time limit and
conditions, and does not limit the legal rights of consumers.

Water dispenser
User Manual
Supporting brackert kit

1x
1x
1x

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Summary of Contents for ADD4963

Page 1: ...Dispenser ADD4963 User Manual ...

Page 2: ......

Page 3: ...specification 1 1 Product overview 2 2 Indicator panel and switch 3 3 Instruction UV LED light 4 4 5 Precautions 5 5 Cleaning and maintenance 6 7 Trouble shooting 8 9 9 Guarantee and Service 7 Packing list 8 9 Content ...

Page 4: ...del Rated voltage Rated frequency Heating power Cooling power Hot water Cold water Environmental temp Coolant Relative humidity Protection of anti electric shock ADD4963 220 240V 50Hz 60Hz 500W 85W 90 5L h 10 2L h ST T R134a 38g 90 I 1 ...

Page 5: ... panel 2 Cold water faucet 3 Ambient water faucet 4 Hot water faucet 5 Drip tray 6 Lower cabinet door 7 Water bottle cap with hose 8 9 10 11 12 13 Water bottle Power switch Condenser Power cord Dispenser flushing drain 1 2 3 4 5 6 7 8 9 10 11 12 13 2 ...

Page 6: ...oling indicator light will be on When there s no water left in the bottle the water shortage indicator will be on Replace with a new bottled water and the indicator will switch off automatically At the back of the dispenser there is a red switch which controls the heating power and a green switch controlling the cooling power You can turn it on when you need hot or cold water Water shortage indica...

Page 7: ... distance of 2 inches 5cm on each side of your water dispenser Warning the drain plug on the back of the unit may become loose during shipping Fasten the drain plug tightly before you start to operate the unit If the drain plug is loose the unit may leak and cause floor damage 2 Settling water bottle Make sure the water dispenser is not plugged into an electrical outlet Open the door of the lower ...

Page 8: ...To get optimal temperature do not turn off the power switch until heating or cooling is done Enjoy the hot or cold water you need If you do not need hot or cold water turn off the power switch to conserve energy Note please wait until the water pump stops running before using the unit If the water tank is not full no water will dispense from the water faucet 5 UV LED light The UV LED light is inst...

Page 9: ...f the appliance it must be placed on even and flat surface If the supply cord is damaged please contact aftersales personnel to replace it in order to avoid a hazard This water dispenser must be positioned so that the plug is accessible Disconnect the plug from the outlet when not in use Remove power plug or disconnect from the main power source before servicing the appliance The appliance is not ...

Page 10: ...er bottle cap hose and drip tray may be washed in a dishwasher top rack only Keep the water dispenser 6 inches 15cm away from the wall so it can work properly Make certain all ventilation openings are clear of obstruction Do not damage the heating or cooling system paying particular attention to the black condenser or heating radiator on the back of the water dispenser If you will not use the wate...

Page 11: ...s not fastened properly 1 Make sure the hose connector is properly connected Contact dealer if a water tank is leaking 2 Tighten the drain cap If the sealing silicon material inside the drain cap is torn or damaged then replace with a new one Clean the hose in the dishwasher top rack only or let it soak in dish soap The strange taste usually goes away after the first bottle has been used up This i...

Page 12: ...the proof of purchase to the service personnel during maintenance You cannot receive free warranty service under the following conditions 1 Damage by improper operation such as improper components connection improper installation deprived of manual use misoperation 2 Negligence and damage because of transportation or other accident 3 Maintenance and modification without approval 4 Other damage cau...

Page 13: ...Please keep this user manual for future reference ...

Page 14: ......

Page 15: ......

Page 16: ...has been manufactured by and is sold under the responsibility of Hong Kong AquaShield Health Technology Company Limited and Hong Kong AquaShield Health Technology Company Limited is the warrantor in relation to this product Rev A Sep 19 Specifications are subject to change without notice www philips com welcome Register your product and learn more in the website link below ...

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