Internet does not work
• If the connection to the router is OK, check the
router connection to the Internet.
The PC and Internet connection are slow
• Look in your wireless router's user manual for
information on indoor range, transfer rate and other
factors of signal quality.
• Use a high-speed (broadband) Internet connection
for your router.
DHCP
• If the connection fails, you can check the DHCP
(Dynamic Host Configuration Protocol) setting of the
router. DHCP should be switched on.
Wrong menu language
Wrong menu language
Change the language back to your language.
To change the language of the TV menus and
messages…
1 -
Press
, select
General
settings
>
Language
>
Menu Language
and
press
OK
.
2 -
Select on the language you need.
3 -
Press
(left) repeatedly if necessary, to close
the menu.
22.4
Online help
To solve any Philips TV related problem, you can
consult our online support. You can select your
language and enter your product model number.
Go to
www.philips.com/support
.
On the support site you can find your country's
telephone number to contact us as well as answers to
frequently asked questions (FAQs). In some countries,
you can chat with one of our collaborators and ask
your question directly or send a question by email.
You can download new TV software or the manual to
read on your computer.
22.5
Consumer care / Repair
For support and repair, call the Consumer Care
hotline in your country. Find the telephone number in
the printed documentation that came with the TV.
Or consult our website
www.philips.com/support
.
TV model number and serial number
You might be asked to provide the TV product model
number and serial number. Find these numbers on
the packaging label or on the type label on the back
or bottom of the TV.
Warning
Do not attemp to repair the TV yourself. This may
cause severe injury, irrepairable damage to your TV
or void your warranty.
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