2016年4月11日
Trouble shooting system
2016/12/11
System related
Y
SCC
available ?
N
TV start
up ?
N
Y
Intermittent
problem ?
SW latest ?
Update SW
N
Problem
solved ?
Y
N
Execute
SCC
Problem
solved ?
Problem
solved ?
HW repair
Y
Finish
N
Y
N
SW update
available ?
SW update
Y
Smart
function
issue ?
N
Network
connect ?
Y
Connect network
N
Y
N
SW issue
Commerce way
Y
N
Y
Remark1 : What is System related issue ?
1.Permanent reboots
2.Intermittent reboots
3.No function, no standby LED (set dead)
4.No function, blinking LED
5.Set freezes, intermittently
6.Slow response to user interaction
7.Switches ON by itself
8.Switches Off by itself
9.Stuck in standby mode / unable to start up
10.Stuck on PHILIPS / ANDROID logo
11.CAM not recognized by TV
12.CAM authentication issue
13.Misc CAM issue
14.IP-EPG issues
15.BC-EPG issues
16.PVR issues w/ BC-EPG
17.PVR issues w/ IP-EPG
18.PVR issues / generic
19.EDFU-related issue
20.Features not available in UI / cannot be activated
Remark2 : How to judge intermittent issue ?
1.When the problem happened can be solved by:
1)AC off AC on
2)DC off DC on
3)RC switch different source
2.The problem intermittent happened
Remark1:
Remark2:
Summary of Contents for 32PFS5823/12
Page 22: ...4 Press OK to start software upgrade 5 Upgrade in progress ...
Page 32: ...8 IC Data Sheets 8 1 MT5800VHEJ IC U401 Scaler ...
Page 33: ...8 2 AD87072 LG48NRY IC U601 Audio ...
Page 34: ...8 3 SI2169 D60 GMR IC U101 Demodulator ...
Page 35: ...8 4 TDSY G430D EUROPE TU101 ...
Page 36: ...8 5 TDQS A751F EUROPE TU102 ...
Page 60: ...10 2 5803 5823 series 43 5803 series 50 50 1050 40 1053 1054 1056 1057 1184 WIFI02 36 63 30 ...