Philips 248C6QJSW/69 User Manual Download Page 26

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6. Customer care and warranty

Italy

Anovo Italy +39 840 320 041

€ 0.08

Mon to Fri : 9am - 6pm

Luxembourg Ecare

+352 26 84 30 00

Local call

tariff

Mon to Fri : 9am - 6pm

Netherlands

Ecare

+31 0900 0400

063

€ 0.10

Mon to Fri : 9am - 6pm

Norway

Infocare

+47 2270 8250

Local call

tariff

Mon to Fri : 9am - 6pm

Poland

MSI

+48 0223491505

Local call

tariff

Mon to Fri : 9am - 6pm

Portugal

Mainteq

800 780 902

Free of charge Mon to Fri : 8am - 5pm

Spain

Mainteq

+34 902 888 785

€ 0.10

Mon to Fri : 9am - 6pm

Sweden

Infocare

+46 08 632 0016

Local call

tariff

Mon to Fri : 9am - 6pm

Switzerland

ANOVO CH +41 02 2310 2116

Local call

tariff

Mon to Fri : 9am - 6pm

United

Kingdom

Celestica

+44 0207 949

0069

Local call

tariff

Mon to Fri : 8am - 5pm

Contact Information for China:

Country

Call center

Consumer care number

China

PCCW Limited

4008 800 008

Contact Information for NORTH AMERICA :

Country

Call center

Consumer care number

U.S.A.

EPI-e-center

(877) 835-1838

Canada

EPI-e-center

(800)479-6696

Summary of Contents for 248C6QJSW/69

Page 1: ...www philips com welcome 2X8C6 EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 28 ...

Page 2: ... MultiView 278C6Q 10 2 4 MHL Mobile High Definition Link introduction 12 3 Image Optimization 13 3 1 SmartImage Premium 13 3 2 SmartContrast 14 4 Technical Specifications 15 4 1 Resolution Preset Modes 18 5 Power Management 19 6 Customer care and warranty 20 6 1 Philips Flat Panel Monitors Pixel Defect Policy 20 6 2 Customer Care Warranty 23 7 Troubleshooting FAQs 28 7 1 Troubleshooting 28 7 2 Gen...

Page 3: ...et When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refe...

Page 4: ... or ghost imaging is a well known phenom enon in LCD panel technology In most cases the burned in or after imaging or ghost imag ing will disappear gradually over a period of time after the power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and ca...

Page 5: ...llows Note This icon indicates important information and tips that help you make better use of your computer system Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may not be accomp...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...e 使用产品前请阅读使用说明保留备用 Monitor Different according to region Note Use only the AC DC adapter model Philips ADPC2065 248C6 VGA HDMI CD AC DC Adapter 248C6 Register your product and get support at www philips com welcome 2 0 1 6 K o n i n k l i j k e P h i l i p s N V A l l r i g h t s reserved Unauthorized duplication is a violation of applicable laws Made and printed in C h i n a V e r s i o n Philip...

Page 8: ...computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description Press to switch power on Press more than 3 seconds to switch power off Access the OSD menu Confirm the OSD adjustment Multiview function 278C6Q Change display form...

Page 9: ...s directly through an on screen instruction window A user friendly on screen display interface is shown as below 278C6Q 248C6Q Basic and simple instruction on the control keys To access the OSD menu on this Philips Display simply use the single toggle button on the backside of the Display bezel The single button operates like a joystick To move the cursor simply toggle the button in four direction...

Page 10: ... Large PIP Position Top Right Top Left Bottom Right Bottom Left 0 100 On Off Yes No 0 100 0 100 Power LED 0 1 2 3 4 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 0 100 Green 0 100 Blue 0 100 On Off SmartKolor On Off Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 On Off On Off 248C6Q Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contra...

Page 11: ...Hz 278C6Q 1920 1080 60Hz 248C6Q When the monitor is powered on at a different resolution an alert is displayed on screen Use 2560 1440 60Hz for best results 278C6Q Use 1920 1080 60Hz for best results 248C6Q Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 5 ...

Page 12: ... blog or you may want to edit an Excel file from your Ultrabook while logged into secured company intranet to access files from a desktop How to enable MultiView by hotkey 1 Toggle the button to down on the back cover 2 The MultiView selection menu appears Toggle up or down to select P P 3 Toggle to the right to confirm your selection How to enable MultiView by OSD menu MultiView function can also...

Page 13: ...e as the sub display source VGA MHL HDMI and DisplayPort Please refer below table for compatibility of main sub input source SUB SOURCE POSSIBILITY xl Inputs DP VGA MHL HDMI MAIN SOURCE xl DP VGA MHL HDMI PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are four sub window positions to ...

Page 14: ...HL HDMI marked port on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be auto...

Page 15: ...justing brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage Lite delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage Lite software dynamically adjust brightness contrast color and sharpness...

Page 16: ...profile delivers the best gaming experience for gamers Economy Under this profile brightness contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contra...

Page 17: ...r free Yes Picture Enhancement SmartImage Display Colors 16 7M Vertical Refresh Rate 56Hz 75Hz Horizontal Frequency 30kHz 83kHz MHL 1920x1080p 30Hz sRGB YES Connectivity Signal Input VGA Analog DP Digital HDCP MHL HDMI Digital HDCP Audio In Out HDMI audio out Input Signal Separate Sync Sync on Green Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Br...

Page 18: ...Power Consumption AC Input Voltage at 100 V AC 50 Hz AC Input Voltage at 115 V AC 60 Hz AC Input Voltage at 230 V AC 50 Hz Normal Operation 20 85 W typ 20 95 W typ 21 05 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3W typ Heat Dissipation AC Input Voltage at 100 V AC 50 Hz AC Input Voltage at 115 V AC 60 Hz AC Input Voltage at 230 V AC 50 Hz Normal Operation 71 16 BT...

Page 19: ...ration 500 to 1060hPa Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B CU EAC TCO Certified ISO9241 307 CLASS B RCM CCC CECP Cabinet Color White Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please vis...

Page 20: ...z For best display quality please follow this resolution recommendation 4 1 Resolution Preset Modes 278C6Q Maximum Resolution 1920x1080 60Hz analog input 2560x1440 60Hz digital input Recommended Resolution 2560x1440 60Hz digital input H freq kHz Resolution V freq Hz 31 47 720 x 400 70 09 31 47 640 x 480 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 5 640 x 480 75 00 37 88 800 x 600 60 32 46...

Page 21: ...Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 40 5 W typ 49 5 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 248C6Q Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 95 W typ 30 91 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is u...

Page 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 24: ...L 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requi...

Page 25: ...purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1 Year Local Standard warranty period 1 2 Years Local Standard warranty period 2 3 Years Local Standard warrant...

Page 26: ...00 780 902 Free of charge Mon to Fri 8am 5pm Spain Mainteq 34 902 888 785 0 10 Mon to Fri 9am 6pm Sweden Infocare 46 08 632 0016 Local call tariff Mon to Fri 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mon to Fri 8am 5pm Contact Information for China Country Call center Consumer care number China PCCW...

Page 27: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA Kim Tec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530...

Page 28: ...n to Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon to Fri 8 15am 5 00pm Sat 8 30am 12 30am Pakistan TVONICS Pakistan 92 213 6030100 Sun to Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon to Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon to Fri 09 00 18 00 Thailand Axis Computer S...

Page 29: ...rebird service centre 97 14 8837911 Sun to Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon to Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon to Fri 09 00 18 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon to Fri 10 00 17 00 ...

Page 30: ...our computer Also refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of ...

Page 31: ...screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on th...

Page 32: ...ion under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt obj...

Page 33: ...xtended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your moni...

Page 34: ...nected any other device Q2 Why is the image on the monitor display of poor quality My mobile device looks far better Ans The MHL standard defines fixed 1080p 30Hz for output and input This monitor complies with this standard The image quality depends on the quality of the original contents If the content is of high resolution example HD or 1080p then it will appear in HD or 1080p on this monitor d...

Page 35: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M62x8CQE2T ...

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