Philips 244ESB/00, Service Manual

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244E2 LCD 5
Troubleshooting
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This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these
solutions, contact Philips customer service representative.
Common Problems
Having this problem Check these items
No Picture
(Power LED not lit)
1. Make sure the power cord is plugged into the power outlet and into the back of
the monitor.
2. First, ensure that the power button on the front of the monitor is in the OFF
position, then press it to the ON position.
No Picture
(Power LED is white blinking)
1. Make sure the computer is turned on.
2. Make sure the signal cable is properly connected to your computer.
3. make sure the monitor cable has no bent pins on the connect side. If yes, repair
or replace the cable.
4. The Energy Saving feature may be activated
Screen says
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1. Make sure the monitor cable is properly connected to your computer. (Also refer
to the Quick Set-Up Guide).
2. Check to see if the monitor cable has bent pins.
3. Make sure the computer is turned on.
AUTO button doesn't function in VGA
mode
1. The auto function is applicable only in VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments via the OSD menu. Note that the
Auto Function is not applicable in DVI-Digital mode as it is not necessary.
Imaging Problems
Image is not centered
1. Press the Auto button.
2. Adjust the image position using the Phase/Clock of Setup in OSD Main Controls.
Image vibrates on the screen 1. Check that the signal cable is properly connected to the graphics board or PC.
Vertical flicker appears
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1. Press the Auto button.
2. Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls.
Vertical flicker appears
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1. Press the Auto button.
2. Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls.
image appears blurred, indistinct or
too dark
1. Adjust the contrast and brightness on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off
1.Uninterrupted display of still or static images over an extended period may cause
" burn in", also known as "after-imaging " or "ghost imaging", on your screen.
"Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD
panel technology. In most cases, the "burned in" or "after-imaging" or "ghost
imaging" will disappear gradually over a period of time after the power has been
switched off.
Image appears distorted. Text is
fuzzy or blurred. 1. Set the PC’s display resolution to the same mode as monitor’s recommended
screen native resolution.
Green, red, blue, dark, and white dots
remains 1. The remaining dots are normal characteristic of the liquid crystal used in today’s
technology.
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.