Philips 2000 PURO/VAPORE Service Manual Download Page 1

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Coffee Machine

Service

Manual

Rev. 01 August. 2015

All parts of this document are the property of Saeco International Group.

collected, except where express authorisation has been provided in writing or through a contractual agreement.

Published by Saeco International Group

Subject to modification

Philips 2000 PURO/VAPORE

28/05/2015

EN 4219 400 00030

General Information

Description

Value

Housing material

Plastic

Size (w x h x d)

295mm x 325mm x 420mm

Weight

6.9 kg (data may vary depending on the model)

Power Cord length

0.8m -1.2m

Control panel

Front type

Cup size

Up to 95mm

Water tank

1000ml

Coffee bean hopper capacity

200g (Puro) 170g (Vapore)

Coffee grounds drawer capacity

Pump pressure

15 bar

Boiler

Stainless steel

Safety devices

Thermal fuse

Power rating

Inside of maintenance door

Nominal voltage

Inside of maintenance door

Summary of Contents for 2000 PURO/VAPORE

Page 1: ... agreement Published by Saeco International Group Subject to modification Philips 2000 PURO VAPORE 28 05 2015 EN 4219 400 00030 General Information Description Value Housing material Plastic Size w x h x d 295mm x 325mm x 420mm Weight 6 9 kg data may vary depending on the model Power Cord length 0 8m 1 2m Control panel Front type Cup size Up to 95mm Water tank 1000ml Coffee bean hopper capacity 20...

Page 2: ...asurement of the coffee products temperature 2 2 3 1 Specification for the measurement of the Milk products temperature 3 2 4 Machine parameters and performance 5 3 User instructions 3 1 Customer menu PHI 2000 Puro 1 3 2 Customer menu PHI 2000 Vapore 5 3 3 Operation cleaning and maintenance 9 Table of contents Page History Modifications to service manual 7 Disassembly 7 1 Outer Shell 1 7 2 KYB int...

Page 3: ...CHAPTER 1 INTRODUCTION ...

Page 4: ...mps 1 CC A Vdc tester 1 Digital thermometer Scale limit 150 C 1 SSC Saeco Service Center Programmer 1 3 Material Description Notes Thermal paste Heating element 200 C Descaler Saeco Entkalker Grease solvent Personal preference Silicone grease Safe to use with food 1 4 Safety warnings We recommend you consult the technical manual of the machine before performing any mainte nance work Observe all ap...

Page 5: ... making Descal ing be very careful not to come into contact with the Descaler After the product has been repaired it should function properly and has to meet the safety re quirements and legal regulations as officially laid down at this moment Simply turning off the main machine power switch is not an adequate safety precaution This domestic appliance is rated as insulation class I On completion o...

Page 6: ...cific exploded view of the machine on website THERMAL CARAFE Only for OOW repairs YES to consult the specific exploded view of the Thermal Carafe on website MILK ISLAND Only for OOW repairs YES to consult the specific exploded view of the Milk Island on website List of principal assembly present in all our coffee machines 1 5 Service POLICY grid as used for coffee machines For IN WARRANTY repairs ...

Page 7: ... button with light 8 Water tank 9 Coffee spout 10 Drip tray cover 11 Drip tray full indicator 12 Drip tray 13 Coffee grounds container 14 Brewing unit 15 Maintenance door 16 Grinding degree adjustment knob 17 Ceramic coffee grinder 18 Coffee bean container 19 Grinding degree adjustment tool 20 Lid of coffee bean container 21 Mains cord 4 3 5 6 7 8 9 10 12 13 14 15 16 17 18 11 2 1 20 19 21 ...

Page 8: ...utton with light 13 Hot water steam wand 14 Protective handle 15 classic milk frother specific types only 16 Water tank 17 Coffee spout 18 Drip tray cover 19 Drip tray full indicator 20 Drip tray 21 Coffee grounds container 22 Brewing unit 23 Maintenance door 24 Grinding degree adjustment knob 25 Ceramic coffee grinder 26 Coffee bean container 27 Grinding degree adjustment tool 28 Lid of coffee be...

Page 9: ...PHI 2000 PURO VAPORE 01 INTRODUCTION 6 6 1 6 3 Internal machine parts Turbine Pump PW CPU P C B Power cable connector Valve Coffee grinder motor Boiler Coffee grinder ...

Page 10: ...CHAPTER 2 TECHNICAL SPECIFICATIONS ...

Page 11: ...ramic grinders Hot water steam valve Presblock Automatic dosage Dose adjustment controlled by the electronic system Power consumption During the heating phase approx 5 6 A Dimensions W x H x D in mm 295x325x420 data may vary depending on the model Weight 6 9 kg Water tank capacity 1 0 litres Coffee container capacity 185 g coffee beans Coffee dreg drawer capacity 08 Heat exchanger capacity Approx ...

Page 12: ...re must be measured in the cup immediately after dispensing Cup has to be placed on a non metal surface using a thermocouple thermometer Picture 1 2 The temperature in the cup is measured by immersing the probe of the thermometer up to touch the bottom The probe then must be moved in a circular motion for 5 6 rotations At the of the rota tions stop in the center of the cup Picture 2 3 The highest ...

Page 13: ...on 100gr of brewed product Semi automatic system cappuccinatore 20mm on 100gr of brewed product Automatic system carafe cappuccinatore Pinless wonder New Royal Energica Pure Intelia EVO latte 20mm on 100gr of brewed product How to measure the temperature of the milk 1 The measurement is carried out in the beaker immediately after the end of milk brew positioned on a non metallic surface using a th...

Page 14: ...e steam knob 3 After having provided 100gr of product close the knob and check the result obtained on milk Note The same applies to machines which have a steam key on the user interface and a sole noid valve in place of the steam tap Automatic Carafe Cappuccino Pinless wonder New Royal Energica Pure Intelia EVO Latte etc After setting the machine to delivery of 100gr of product 1 Launch the hot mi...

Page 15: ...as been dis pensed before switching off No of pulses 150 80 Stopping option Yes by pressing any key Yes by pressing any key User disable option No No Production Service depart ment disable option No No No of pulses user adjust ment option No No No of pulses Production Service department adjust ment option No No Pulse range Min Max No No Descaling cycle frequency Hard ness Water hardness Without wa...

Page 16: ...CHAPTER 3 BRIEF INSTRUCTIONS ...

Page 17: ...ne is warming up or performing a procedure The descaling light and the on off button light up continuously You have to des cale the machine The descaling light flashes slowly The machine is in the descaling cycle The descaling light flashes twice continuously The machine is performing the rinsing cycle of the descaling procedure The 2 cup light and the on off button flash slowly The machine is pro...

Page 18: ...n light up continuously The coffee bean container is empty Refill the coffee bean container The warning light goes out after brewing coffee The warning light flashes quickly There is no water in the internal circuit The warning light flashes slowly The brewing unit is not correctly inserted the coffee grounds container is not inserted or the maintenance door is open Make sure the brewing unit and ...

Page 19: ...e door switch on the machine The machine prepares for use Switch off the machine and try to remove the brewing unit again The brewing unit cannot be placed back Make sure that the lever is in contact with the base of the brewing unit Also make sure that the hook of the brewing unit is in the correct position If you still cannot place the brewing unit back Reinsert the cof fee grounds container and...

Page 20: ...drip tray is full and overflowed during brewing or the des caling procedure Check if the water tank is leaking The brewing unit or the drains behind or under the brewing unit may be blocked Rinse the brewing unit with lukewarm water and clean the upper filter carefully Also clean the inside of the machine with a soft damp cloth Coffee is brewed slowly see note The coffee grind is to fine Change co...

Page 21: ...off button flashes quickly The machine is overheated Brew a cup of hot water to cool down the machine The descaling light and the on off button light up continuously You have to des cale the machine The descaling light flashes slowly The machine is descaling The 2 cup light and the on off button flash slowly The machine is programming the amount of coffee to brew The 2 cup light lights up continuo...

Page 22: ...r in the internal circuit Turn the control dial to the hot water icon and let hot water come out of the machine until the water flows continuously The warning light flashes slowly The brewing unit is not correctly inserted the coffee grounds container is not inserted the maintenance door is open or the control dial is not in the correct position Make sure the brewing unit and coffee grounds contai...

Page 23: ...t heat up fast enough and little coffee comes out Descale the machine The brewing unit cannot be re moved Remove the coffee grounds container before you open the main tenance door If you still cannot remove the brewing unit follow the next steps Reinsert the coffee grounds container close the maintenance door switch on the machine The machine pre pares for use Switch off the machine and try to rem...

Page 24: ...m directly into the drip tray Empty the drip tray regularly The machine seems to be leak ing The drip tray is full and overflowed during brewing or the des caling procedure Check if the water tank is leaking The brewing unit or the drains behind or under the brewing unit may be blocked Rinse the brewing unit with lukewarm water and clean the upper filter carefully Also clean the inside of the mach...

Page 25: ...hen you notice a reduction in the water flow rate Descaling cycle frequency Hard ness Water hardness Without limescale filter With limescale filter 1 Soft water up to 7 dH Approx every 3 months 120 litres Approx every 6 months 240 litres 2 Medium water 7 14 dH Approx every 2 months 90 litres Approx every 4 months 180 litres 3 Hard water 15 21 dH Approx every 6 weeks or 60 litres Approx every 3 mon...

Page 26: ...CHAPTER 4 OPERATING LOGIC ...

Page 27: ...tank Brewing unit Boiler Turbine Pump Compensation valve water outlet Traditional water system Turbine Amount of coffee dispensed into the cup Reciprocating piston type pump 13 15 bar Compensation valve opening pressure 16 18 bar Presblok valve select coffee hot water steam ...

Page 28: ...urbine Amount of coffee dispensed into the cup Reciprocating piston type pump 13 15 bar Compensation valve opening pressure 16 18 bar Presblok valve select coffee hot water steam Vapore Water tank Brewing unit Boiler Steam pipe Turbine Pump Compensation valve water outlet ...

Page 29: ...m valve cap 2 Spring for mushroom valve 3 Mushroom valve support 4 Mushroom valve 5 Sealing OR 1 2 3 4 5 When dispensing coffee the mushroom valve opens at 4 bar 0 5 Manual opening when dispensing water Manual opening when dispensing steam 4 2 Control ringnut and valve ...

Page 30: ...e optimal temperature The temperature will then remain at a constant level Coffee cycle 1 The coffee grinder starts the grinding process controlled by pulses generated by a sensor 2 The gear motor brewing unit moves to the dispensing position 3 Preliminary dispensing phase short pump activity short pause 4 Product dispensing the pump operation period is defined by the amount of product dispensed 5...

Page 31: ...Ω ΔR 20 61 465 8 6 50 17 599 5 9 75 7 214 4 1 80 6 121 3 7 85 5 213 3 4 90 4 459 3 1 100 3 3 2 5 125 1 653 3 9 150 0 893 5 1 The gear motor is powered by a direct current motor that engages with the smaller double toothed wheel using a worm screw The unit is mounted on the axle of the large gear wheel and when a coffee is requested it moves from the home position to the dispensing position and the...

Page 32: ... or without coffee If there are no coffee beans operation while empty the number of rotations and therefore the number of pulses will be greater t1 No coffee indication If however there are coffee beans the number of rota tions will be lower due to the force created by the grinding t2 no indication t3 and t4 this measurement is performed at the end of each grinding process Dose quantity adjustment...

Page 33: ... grinding pulses will be decreased by 10 If the power consumption value falls within the abort cycle interval the dreg will be expelled and the grinding pulses will be decreased by 10 If the pre ground flavour is selected by the user no modification will be made This guarantees that regardless of the coffee type used the grinding level setting and the wear on the grinders the ground coffee dose al...

Page 34: ...CHAPTER 5 SERVICE MODE ...

Page 35: ...signal a Microswitch present of the brewing unit b Microswitch present of the dregdrawer c Microswitch door closed opened d Button Coffee e Button ON OFF f Capacitive sensor water Level 2 The machine can test the loads in low voltage a Brewing unit 24V DC Level 3 The machine can test the Pump in high voltage a Pump 120 230V AC Level 4 The machine can test the Heater load in high voltage a Heater 1...

Page 36: ... ON G Led Calc Clean ON O Led Activity ON G Led Alarm OFF R Led Water OFF R 4 Level 4 Led DoubleCoffee ON G Led Calc Clean ON O Led Activity ON G Led Alarm ON R Led Water OFF R 5 Level 5 Led DoubleCoffee ON G Led Calc Clean ON O Led Activity ON G Led Alarm ON R Led Water ON R Legend O Orange G Green R Red At the start up all loads are turned off The software allow to have only one load active at t...

Page 37: ...switch on the door and the wiring JP16 OFF OFF OFF N A OFF Press the coffee button Switch on the green led activity ON OFF N A N A N A ERROR The led activity remain off check the interface board and the flat cable JP21 OFF OFF N A N A N A Finish condition with tank BU drag drawer and door closed LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF OFF ON St...

Page 38: ...and the wiring JP16 OFF OFF OFF OFF OFF ERROR led alarm Switch ON check the BU with BU the absorbed current is much more 300mA without BU the absorbed current is much more 200mA N A OFF ON OFF OFF Press the coffee button to move the BU to home When the BU reaches the home position and the current is OK the green led activity is switched on ON OFF OFF OFF OFF ERROR the BU moves to Work check the po...

Page 39: ...POWER board JP5 and the wiring from the pump to the CPU POWER board JP24 OFF OFF OFF OFF OFF Finish condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee N A N A OFF N A N A Level 4 Heater Start condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF OFF OFF Action by user LED INDICATION Led Activity Led Descalin...

Page 40: ...d in the Grinder the Grinder the wiring from the hall sensor board to the CPU POWER board JP2 and the wiring from the Grinder to the CPU POWER board JP8 OFF OFF ON OFF OFF Finish condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee N A N A OFF N A N A Press the coffee button to switch on the Heater The user checkers that the absorbed current is OK N A N A N A...

Page 41: ...sed opened d Button Short Coffee e Button Long Coffee f Button ON OFF g Photosensor Water h Photosensor Steam only in Middle TOP model Level 2 The machine can test the loads in low voltage a Brewing unit 24V DC Level 3 The machine can test the Pump in high voltage a Pump 120 230V AC Level 4 The machine can test the Heater load in high voltage a Heater 120 230V AC Level 5 The machine can test the G...

Page 42: ... ON G Led Calc Clean ON O Led Activity ON G Led Alarm OFF R Led Water OFF R 4 Level 4 Led DoubleCoffee ON G Led Calc Clean ON O Led Activity ON G Led Alarm ON R Led Water OFF R 5 Level 5 Led DoubleCoffee ON G Led Calc Clean ON O Led Activity ON G Led Alarm ON R Led Water ON R Legend O Orange G Green R Red At the start up all loads are turned off The software allow to have only one load active at t...

Page 43: ...the door and the wiring JP16 OFF OFF OFF N A OFF Start condition NO BU NO drag drawer No tank door open LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF ON OFF Action by user LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee Insert a full water tank Switch on the red led NoWater OFF OFF OFF OFF OFF ERROR The led NoWater r...

Page 44: ...er Led Double Coffee OFF OFF OFF OFF ON Level 2 Brewing unit Start condition BU drag drawer and door closed Knob in the central position LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF OFF OFF Action by user LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee Press the coffee button to move the BU to work When the BU reach...

Page 45: ...condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee N A N A OFF N A N A Level 3 Pump Start condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF OFF OFF Action by user LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee Press the coffee button to switch on the Pump The led activi...

Page 46: ...e heater to the CPU POWER board JP17 3 and the other wiring N A N A N A N A N A Finish condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee N A N A OFF N A N A Level 5 Grinder Start condition LED INDICATION Led Activity Led Descaling Led Alarm Led NoWater Led Double Coffee OFF OFF OFF OFF OFF Action by user LED INDICATION Led Activity Led Descaling Led Alarm ...

Page 47: ... Led Double Cof fee Led Alarm Led NO_Water Led CalclClean 3 Insert the BLACK WATER INLET SLEEVE BREW UNIT assembly in the boiler pin Proceed as follows for perform the Steam out Stimulate Micro door Insert the BLACK WATER INLET SLEEVE BREW UNIT assy cod 20000440 12NC 996530009825 in the silicon tube as in the Picture silicon tube cod JS01 022 In TEST MODE brew 250 500cc of water to cool down the b...

Page 48: ...ouble Coffee Led Alarm Led NO_Water Led CalclClean When the COFFEE LONG button is release the machine starts the Steam Out Led CalcClean flashing During this phase if the knob is moving in the central position the steam out procedure will be in terrupted and the red led General Alarm will be switched On in order to continue the steam out procedure move back the knob in the water position When the ...

Page 49: ...CHAPTER 6 SERVICING AND MAINTENANCE ...

Page 50: ...ilter not the Britta filter Check Replace Water tank lip seal Check Replace Boiler pin O ring Clean align Coffee grinder Vacuum cleaner brush Descale the water Circuit Check Replace Hot water steam valve 10 Internal check cleaning Check Clean Grease Brewing unit 11 Operational test while the appliance is open Check Hoses attachments and Oetiker clamps Check Pump for operation noise Check Gear moto...

Page 51: ...rew chamber and conveyor 16 Clean and dry brew unit coffee bin and drip tray Lubricating the brewing unit with suitable grease External cleaning Safety check Earth leakage Isolation test resistor of earth wire grounding as requested in certain country s VDE ISO visueel Check the mains cord for damages Packing 18 Packing Check completeness accessories according income log 19 Neatly pack the product...

Page 52: ...CHAPTER 7 DISASSEMBLY ...

Page 53: ...move the dreg drawer water tank mushroom finger protection device on the coffee container lid then loosen the screws shown Slide out the steam hose protection lift the cover at the rear by pressing down gently on the cooling vents to help detach the anchoring tabs then pull it away from the steam hose taking care not to scratch it Only for Vapore Disassembling the Top cover Disassembling the side ...

Page 54: ...rclip and gear as illustrated in the photograph For PHI 2000 Puro loosen the screws shown and remove the flat cable 7 3 The control knob and coffee keys To remove the coffee keys from the control keypad detach them from the anchoring device on the back of it and take them out To remove the knob simply slide it out of its position Disassembling the hatch 1 Detach the hatch by pressing the fastening...

Page 55: ...ler pin Remove the OETIKER clamp and pull out the silicon tube To remove the coffee keys from the control keypad detach them from the anchoring device on the back of it and take them out 1 Loosen the screw shown and remove the P C B protection 2 Slide out the P C B removing all connections PHI 2000 Puro Disassembling the power P C B To reprogram the P C B connect the S S C 1 2 ...

Page 56: ...rounds drawer present microswitch D Brewing unit present microswitch E Microswitch F detecting brewing unit home and work positions Remove the gear C that meshes with the motor transmission shaft Remove the large gear B Removethemotor A completewithtransmission shaft 3 Replace the gear B making sure that the imprint of the arrow is aligned with the opening containing the pin P 4 When replacing the...

Page 57: ...sen the screws shown 2 Loosen the screw and remove the plastic sup port 1 Loosen the screw and remove the boiler pin Loosen the screw and disconnect the hydraulic connections remove the flow selector faucet Remove the boiler Loosen the screw and remove the control knob and coffee keys X X 2 ...

Page 58: ...de out the silicone hoses To prevent annoying vibrations when reassembling the pump take extra care when positioning spring 2 At this point the turbine may also be removed from its recess 1 To remove the coffee grinder simply slide it out and remove its connections 2 When replacing it make sure the spring A and the coffee pipe B are positioned correctly ...

Page 59: ...oupling 2 To remove the grinder blade from the upper support turn it anti clockwise until it detaches from the bayonet coupling 3 To remove the lower grinder blade keep the increment pin A locked in position and turn the grinder blade anti clockwise until it detaches from the bayonet coupling 4 When refitting the upper grinder support make sure you reposition it so that the mark is as illustrated ...

Page 60: ...SASSEMBLY 8 8 1 Boiler connection 2 Other connections Replacing the hoses 1 Use a suitable pair of pliers to remove the clamp as illustrated 2 Tighten the clamp as illustrated 1 1 2 2 7 11 OETIKER clamps assembly and disassembly ...

Page 61: ...CHAPTER 8 NOTES ...

Page 62: ...PHI 2000 PURO VAPORE 08 NOTES 1 1 ...

Page 63: ...CHAPTER 9 WATER CIRCUIT DIAGRAM ...

Page 64: ...PHI 2000 PURO VAPORE 09 WATER CIRCUIT DIAGRAM 1 2 9 1 Water circuit diagram Puro Boiler Pin Boiler Flow meter Water tank Water drain Pump Safety valve Cold water Hot water ...

Page 65: ...PURO VAPORE 09 WATER CIRCUIT DIAGRAM 2 2 Boiler Pin Boiler Flow meter Cold water Hot water Hot water or steam Selector faucet Steam water Water tank Water drain Pump Safety valve 9 2 Water circuit diagram Vapore ...

Page 66: ...CHAPTER 10 ELECTRICAL DIAGRAM ...

Page 67: ...PHI 2000 PURO VAPORE 10 ELECTRICAL DIAGRAM 1 1 10 1 Electrical diagram PHI 2000 Puro Vapore ...

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