Problem
Cause
Solution
The output of
water is faster
and larger than
normal.
If the water tank produces an
uncontrolled and too large
amount of water, the cap of
the tank is probably not closed
properly.
Check the cap and make sure it is fully and
properly closed.
The strip is not placed
properly in the bottom of the
water tank.
Check the strip and make sure that is fitted
properly in the bottom plate of the water
tank.
The water flow
from the water
tank is reduced.
The strip is blocked by
excessive residue.
Remove the strip as shown in the user
manual, rinse it thoroughly and rub it with a
dry cloth. You can also let the strip soak
overnight in a solution of 1 part vinegar to
3 parts water. Rinse thoroughly after soaking
and rub it with a dry cloth. For more
information, go to www.philips.com/support.
The microfibre mop is not
placed correctly. It covers the
strip and blocks the water
flow from the strip.
Make sure that the Velcro strips on the mop
and the Velcro strips on the water tank are
perfectly aligned. Also make sure the striped
side of the mop is facing outwards, away
from the bottom of the water tank.
The water tank is empty or
nearly empty.
Refill the water tank.
You use a microfibre mop that
is not supplied by Philips.
Only use an original Philips microfibre mop.
You can buy these mops in the online Philips
shop at www.shop.philips.com/service or at
your Philips dealer.
ENGLISH
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