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Troubleshooting

                 

 

Symptom

 

Cause of Failure

 

Recommendation

 

The switch does not work 
and the LED is off

 

1. 

The Switch is not 
plugged into the 
electrical outlet 
properly

 

2. 

The Switch break 
down

 

1.  Check power connections 

2. Don’t open up the Switch and send it 

for repair.

 

The LED illuminates, but 
cannot turn ON or OFF the 
switch of the load attached

 

1. Check if the load 

plugged into the Switch 
has its own ON/OFF 
switch

 

2. Not carry out 

association

 

3. Same frequency 

interference

 

1. Set the ON/OFF switch of the load 

attached to ON

 

2. Carry out association

 

3.Wait for a while to re-try

 

LED keep flashing, but 
cannot control

 

Overload occurs

 

Remove the load attached or check max. 
load cannot exceed 16.0A

 

 

Situation

 

Root cause

 

Solution

 

No LED indicator

 

1. No main power 

 

Please check the LN power line and 
power outlet

 

2. PAN27 is broken

 

Please return to the vender.

 

LED is normal, but the 
device is no action

 

Please make sure the 
device has own switch 

 

Please turn the device to On.

 

 

Specification

 

Operating Voltage

 

100-240VAC 50/60Hz 16A

 

Rated Voltage 

 

AC100-240V 50Hz 

 

Output Current

 

Max.16A 

 

Relay Dongle: 5A (model: ME001)

 

Dimmer Dongle: 0.7A (model: ME002)

 

8 independent relay or dimmer outputs

 

Maximum DC output

 

DC12V*8

 

Maximum AC output

 

16A 

 

Range

 

Minimum 40 m in door and 100m outdoor; line of sight

 

Operating Temperature

 

0°C ~ 40°C (85% humidity)

 

Storage Temperature

 

-20 C ~ 60°C

 

interface

 

RJ11 (4P2C) for RS485 interface

 

RJ45 10/100 base-T

 

USB port 

 

Z-wave 500 series Dongle (operational)

 

ZigBee Dongle (operational)

 

Location 

 

Indoor use only

 

Frequency Range

 

IEEE 802.11 b/g/n

 

2412-2472MHz (EU), 2412-2462MHz (USA)

 

RF power 

 

+17dBm

 

Dimension 

 

210 (L) x 90(W) x 78 (H) mm

 

Patent pending 

 

 

** Specifications are subject to change and improvement without notice.              

 

FCC ID: RHHPAN27

 

 

 

www.philio-tech.com

 

Philio Technology Corporation

 

8F., No.653-2, Zhongzheng Rd., Xinzhuang Dist., New Taipei City 24257, Taiwan

 

 

 

 

Summary of Contents for PAN27

Page 1: ...witch off power source before installing or maintenance Do ensure that the power supply circuit protected by a 16A circuit breaker or suitable equivalent fuse Make sure to protect each external power circuit 5A relay dongle by using either circuit breaker or equivalent suitable fuse IMPORTANT Installation and any maintenance must be performed by skilled technicians who are informed about the stand...

Page 2: ...evice page press Plus Gear Include Device to add Z wave or ZigBee devices Remember to activate the include mode of your device by flipping three times the trigger on it Add IP Cam In the Divice page press Plus Gear Add IP Cam QR Code to add IP Cam by scanning the QR Code with camera Add a room Press Add new Room in the Device page to add a new room enter the name of the room as you like ...

Page 3: ...cial moment Macro Still worry about your flat security Macro is just like your 24 7 personal home guard It secures your flat Just set the reactive you wishes it obeys your orders faithfully Overview Front view Side view A Reset B AC Power input D RJ45 Ethernet port E RJ 22 port F Learn Key Internal view ...

Page 4: ... for google account or APP ID 2 Launch Play store or APPLE store 3 Search for Philio s Home Mate then install the companion APP 4 Click the APP and you can use local LAN search or QR code to find PAN27 5 Please use ID admin password 888888 to login the APP 6 The detail of APP please see the APP manual Table of connections Interface L N AC100 240V S1 S4 Control scenes G Ground 1 8 Control On Off Di...

Page 5: ...d the device The dongle will show on main screen directly and you can press to do actions like Relay on off Dimmer adjust moving If you are using Zigbee Z Wave device you can press the and set PAN27 into inclusion mode the press the device temper key to add to PAN27 The detail operation of the device you should refer the manual of the device Gateway WIFI Setting Go to Setting Tab and click Gateway...

Page 6: ...e will be stopped at the time of release Short press When the key is pressed within 1 second one press press release it is judged as a short press If the current LEVEL is not 0 it will be moved to 0 and the current LEVEL is 0 then it will move to the previous LEVEL Current Detection When the Module is in the normal working mode it has a load detection function that is detects the power load status...

Page 7: ...ken Please return to the vender LED is normal but the device is no action Please make sure the device has own switch Please turn the device to On Specification Operating Voltage 100 240VAC 50 60Hz 16A Rated Voltage AC100 240V 50Hz Output Current Max 16A Relay Dongle 5A model ME001 Dimmer Dongle 0 7A model ME002 8 independent relay or dimmer outputs Maximum DC output DC12V 8 Maximum AC output 16A R...

Page 8: ... it responsibly to promote the sustainable reuse of material resources To return your used device please use the return and collection systems or contact the retailer where the product was purchased They can take this product for environmental safe recycling FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 1...

Page 9: ...ated in accordance with provided in structions and the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users and in stallers must be provide with antenna installation instructions and transmitter oper ating conditions for satisfy...

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