Troubleshooting
If you are still experiencing
reception problems after
installing the SLx8, please
refer to the trouble-
shooting guide below:
No picture or sound
No signal is reaching your
television due to a possible
break in the aerial signal path.
Ensure that all equipment has
been switched on (including
the SLx8 amplifier) and that all
coaxial connectors have been
fitted correctly.
Snowy picture
Your signal strength is still too
weak. Ensure that your aerial is
positioned correctly (pointing
at your local TV transmitter).
For details of your local
television transmitters, visit
www. bbc.co.uk/reception.
Ageing aerials become
corroded by the weather,
which may need to be
replaced. Also check that the
position of the aerial has not
been mis-aligned by weather,
birds, or loft activity.
‘Herringbone’ pattern
‘Herringboning’ is generally
caused by too strong signal or
possibly by local high power
transmitters such as CB, amateur
or taxi radios. Your TV sound
may be affected as well as the
picture. Use a signal attenuator
(available from your local
electrical retailer) to reduce the
gain of your aerial signal and
improve your picture. If you are
located very close to your local
television transmitter, point
your aerial at an alternative
transmitter in order to receive a
more suitable level signal.
Problems with DTT
Unlike analogue terrestrial
television, it is not possible to
view DTT channel under weak
signal strength conditions.
Therefore, typically you will
either receive DTT channels
with a clear picture and sound
or you will not receive any
channels at all.
Sometimes, an insufficient
digital signal can cause
occasional blocking, freezing or
complete loss of picture. Some
roof aerials may not be suitable
for digital terrestrial television.
Ensure that you have fitted a
suitable wideband, high gain
aerial to help improve signal
quality to a suitable level for
clear DTT reception.
Blocking, freezing or complete
loss of picture can also occur
when a digital signal is too
strong.
If your signal is too strong then
connect your DTT receiver
directly to the UHF aerial
downlead, then connect the
SLx8 amplifier to your DTT
receiver output followed by
your remaining equipment. If
the signal is still too strong, fit
a signal attenuator between
the aerial downlead and DTT
receiver to help reduce the
signal strength.
For specific help with digital
terrestrial television reception
problems, visit www.dtg.org.uk
Problems with satellite
television
If you are experiencing any
problems with your satellite
television picture, check that
all cables and connectors have
been fitted correctly. If the
problem persists it is probably
due to the dish alignment or a
temporary problem with the
channel transmissions. Please
contact your local satellite
dealer if the problem persists.
Technical Support
If you are experiencing
problems setting up your SLx8
amplifier, or have any questions
regarding this product or any
other product within the Philex
range, please call the Philex
Customer Care Line on
0901
293 0038
(UK only). Calls are
charged at £1 per minute.
Mobile call charges may vary,
please contact your network
provider for details.
Alternatively, please visit our
technical website at
http://technical.philex.com
For further information or any queries please contact
Customer Careline: 0901 293 0038
Calls are charged at £1 per minute from a BT landline.
Call charges from other networks may vary
Technical Support: http://technical.philex.com
Prepare holes 123 mm apart for wall mounting
Customer Care Line
Waste electrical products should not be
disposed if with household waste. Please
recycle where facilities exist. Check with
your Local Authority for recycling advice.
© Philex Electronic Ltd. 2010 v1.5 pay
