36
TROUBLESHOOTING
SYMPTOM
INSPECTION
SOLUTION
The unit is not
operating.
✓
Check the power
connection in securely
.
➢
Insert the power cord securely into the
wall Outlet.
✓
Check if the water level
indicator lights up?
➢
Empty the water tank and reinstall correctly.
✓
Check the room
temperature.
➢
The range of operating temperature is
5-35
℃
.
There is little
formation of
condensate.
✓
Check the air filter for dirt.
➢
Clean the air filter as necessary.
✓
Check if the air duct is
blocked.
➢
To clear the obstacle.
✓
Check if the room
temperature is below 20
℃
.
➢
This is normal. Low humidity in low
temperature environment.
✓
Set humidity level is higher
than current Humidity
value.
➢
Set the humidity level below current humidity
value.
Water Leakage
✓
Overflow while moving the
unit.
➢
Empty the water tank before transport.
✓
Check if the drain hose is
kinked or bends.
➢
Straighten the hose to avoid a trap existing.
Excessive Noise
✓
Check if the unit is securely
positioned.
➢
Place the unit on horizontal and firm ground.
✓
Check if any loose, vibrating
parts.
➢
Secure and tight the parts.
✓
Noise sounds like water
flowing.
➢
Noise comes from flowing refrigerant. This is
normal.
Error
code
E2
✓
Humidity sensor dampened
or failure.
➢
To clean or replace the humidity sensor.
CL
✓
Display when Room
temperature is below 5°C
➢
Normal. The compressor stops, and the fan
keeps running.
Summary of Contents for TeraDry 20
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