Philco PTL6105, Instruction And Installation Manual

Page: 16 / 36

Troubleshooting
FAULT CAUSE SOLUTION
1.- No programme works
• The appliance is not plugged
in.
• The general switch is discon-
nected.
• There is no electricity.
• The fuses in the electric insta-
llation are damaged.
• The door is open. • Plug it in.
• Activate the general switch.
• Check.
• Check.
• Close the door.
2.- The appliance does not
load water • See causes for 1.
• The tap is turned off. • Check.
• Turn on the tap.
3.- The water does not drain • The filter is clogged.
• The outlet pipe is bent. • Check the filter.
• Straighten the outlet pipe.
4.- The spin function does not
work • The washing machine has not
yet drained the water.
• The “Spin Exclusion” option is
activated. • Wait a few minutes for the was-
hing machine to drain.
• Enable the spin option.
5.- Strong vibrations during
spin cycle
• The washing machine is not
correctly levelled.
• The anchoring device for trans-
port has not been removed.
• The wash load is not evenly
distributed. • Adjust the feet.
• Remove the transport support.
• Distribute it evenly.
6.- The high-speed spin does
not work • The wash load is not evenly
distributed within the drum. • Distribute the wash load evenly
in the drum.
7.- Display will show error nº
0,1,5,6,7,8,9,12,13,15,16 • Contact technical service.
8.- Display will show error nº 2 • Machine does not fill with water • Check that water inlet tap is open.
9.- Display will show error nº 3 • Water does not empty from
machine • Check that outlet is not clogged
• Check for kinks in outlet tube.
10.-Display will show error nº 4 • Too much water in machine. • Shut off water tap.
• Contact technical service
If the problem or malfunctioning persists, disconnect the
machine, turn off the tap and do not try to repair.
For all repairs contact an Official Technical Assistance centre
(consult the European guarantee sheet) and always insist on the
use of original parts. Failure to do so may compromise the safety
of your machine.
When contacting a Technical Assistance Centre always refer to
the model (see also control panel) and the registration and serial
numbers indicated on the plate at the bottom front of the
machine behind the plinth panel or on the guarantee certificate.
That is to say, everything that appears in the box.
Providing this information will ensure a faster and more efficient
service.
16