9-1
WARRANTY
Phenix Technologies, Inc. warrants to the original purchaser of any new merchandise that the
merchandise is free from defects in material and workmanship under normal use and service for a
period of 18 months from the date of shipment. The obligation of Phenix Technologies, Inc. under
this warranty is limited, in its exclusive option, to repair, replace, or issue credit for parts or
materials which prove to be defective, and is subject to purchaser's compliance with the Phenix
Technologies, Inc. warranty claim procedure as set forth below. The happening of any one or
more of the following events will serve to void this warranty and defect or damage resulting
therefrom is specifically excluded from warranty coverage:
A. Defects due to accident, negligence, alteration, modification, faulty installation by purchaser
or purchaser's agents or employees, abuse, or misuse.
B. Attempted or actual dismantling, disassembling, service or repair by any person, firm, or
corporation not specifically authorized in writing by Phenix Technologies, Inc.
C. Defects caused by or due to handling by carrier, or incurred during shipment, transshipment,
or other move.
This warranty covers only those parts and/or materials deemed by Phenix Technologies, Inc. to
be defective within the meaning of this warranty. The liability of Phenix Technologies, Inc. shall be
limited to the repair, replacement, or issuance of credit for parts deemed defective within the
meaning of this warranty. Costs incurred by purchaser for labor or other expenses incidental to
the inspection, repair, replacement, or issuance of credit for such parts and/or material shall be
the sole responsibility of purchaser. This warranty shall not apply to any accessories, parts, or
materials not manufactured or supplied by Phenix Technologies, Inc. and if, in the sole discretion
of Phenix Technologies, Inc., purchaser's claim relates to any materials or workmanship manu-
factured or performed by the supplier of a component part, or of the manufacturer of a device of
which the defective part is a component, Phenix Technologies, Inc. reserves the right to disclaim
liability under this warranty and to direct that the purchaser deal directly with such supplier or
manufacturer. Phenix Technologies, Inc. agrees to assist the purchaser in processing or settling
any such claims without prejudicing its position as to liability.
Warranty Claim Procedure
Compliance with the following warranty claim procedure is a condition precedent to the obligation
of Phenix Technologies, Inc. under this warranty.
A. Purchaser must notify Phenix Technologies, Inc. in writing by certified or registered mail, of
the defect claimed within 18 months after date of original shipment. Said notice shall
describe in detail the defect, the defective parts and/or part, and the alleged cause of defect.
B. At the exclusive option of Phenix Technologies, Inc., purchaser shall dismantle or dis-
assemble at purchaser's cost and expense and shall ship the defective part or material
prepaid to and from Phenix Technologies, Inc., Accident, Maryland 21520, for inspection, or
permit an authorized service representative of Phenix Technologies, Inc. to inspect the
defective part or material at purchaser's premises. If Phenix Technologies, Inc. shall inspect
the part or material at the purchaser's premises, purchaser shall provide facilities for, and at
purchaser's cost and expense, dismantle, disassemble, or otherwise make accessible the
subject part of material whether or not same is a component of or installed in a device other
