Cleaning your Shades
To clean the shade fabric, use a feather duster or vacuum lightly using the soft brush attachment.
For 100% Polyester, Cotton/Poly blends and 100% Cotton or 100% Linen fabrics you may: Spot clean with warm soapy water using mild
detergent and a clean sponge. Air dry, and then steam or iron.
Ironing
100% Polyester: If necessary, steam polyester or gently iron on a low heat setting to remove stubborn wrinkles. 100% Polyester fabrics
release wrinkles easily. Steam or iron on the Polyester /
Synthetic Fabrics setting (Low), but be aware that Polyester will melt if the iron is too hot.
Cotton/Poly blends: If necessary, gently iron on a Blended Fabric (Medium) setting to remove stubborn wrinkles.
100% Cotton and 100% Linen: If necessary, gently iron on a Cotton (High) setting to remove stubborn wrinkles.
Replacement Parts
In the event that replacement parts are ever needed, you may call: 1-800-264-1190
Please be sure to provide the following information, if possible:
• The complete model or catalog number of your product
• A description of the product
• A description of the part needed
LIMITED LIFETIME WARRANTY
The enclosed product is warranted to the original residential retail purchaser as long as the product remains in the original window
Covered:
Lifetime: Entire product against manufacturing defects (i.e. a flaw in the product design, materials, or workmanship that causes the product to
no longer function.
3 Years: Cords, including internal cords such as those found in cordless blinds or shades.
5 Years: All fabric
Not Covered:
Normal Wear and Tear
Any product that fails due to: • abuse • exposure to salt air
• improper installation • accident • extraordinary use
• improper operation • alterations • improper cleaning
• misapplication • damage from pests/insects/pets
• improper handling • misuse
Costs associated with: • product removal • transportation to and from the retailer • brand label removal • product re-measure
• incidental or consequential damages • product reinstallation
• shipping
In the event there are multiple blinds/shades in the same room, only the defective blind/shade will be replaced.
To Report Shipping Damage: If damage occurred during shipping, call place of purchase and report within 7 calendar days or else you may
be denied credit for your damaged product.
To Obtain Service: If you suspect this product has a manufacturing defect in materials or workmanship: 1. Locate the sales receipt 2. Call
place of purchase. Any unauthorized returns will not be accepted.
Warranty Remedy: THIS SHALL BE YOUR SOLE REMEDY UNDER THIS LIMITED WARRANTY.
If this product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:
• repair the product • replace the product
• refund the cost of the product
Colors vary from lot to lot and may not exactly match sample swatch or previous purchases.
Discontinued items or color selections will be replaced with the closest equivalent current product.
YOUR RIGHTS UNDER STATE LAW:
This lifetime limited warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Some states do not
allow limitations on how long a warranty lasts, so the above limitations may not apply to you. No agent, representative, dealer, or unauthorized
employee has the authority to increase or alter the obligation of this warranty. This lifetime limited warranty supersedes any previous versions.
For all questions, please call (800) 264-1190
Hours of operation are 8:00am to 5:00pm CST
