4
Customer Care Center 1-800-732-2677
Thank you for choosing PetSafe
®
, the best selling brand of electronic training solutions in
the world. Our mission is to be the most trusted brand in the pet ownership experience.
We want to ensure your pet’s safety by providing you with the tools and techniques to
successfully train your pet. If you have any questions, please contact the Customer Care
Center at 1-800-732-2677 or visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help
you faster. Most importantly, PetSafe
®
will never give or sell your valuable information to
anyone. Complete warranty information is available online at www.petsafe.net.
Table of Contents
Components ........................................................................................................................................................ 5
Other Items You May Need ................................................................................................................................ 5
How the System Works ....................................................................................................................................... 6
Key Definitions .................................................................................................................................................... 6
Operating Guide
............................................................................................................................................... 7
Install the Fence Transmitter ............................................................................................................................ 7
Charge the Receiver Collar .............................................................................................................................. 7
Lay Out the System ......................................................................................................................................... 8
Sample Layouts ................................................................................................................................................ 8
Position the Boundary Wire ............................................................................................................................. 9
Prepare the Fence Transmitter ....................................................................................................................... 11
Connect the Wires to the Surge Protector and Fence Transmitter (USA and Canada) ................................. 12
Connect the Wires to the Fence Transmitter (Australia & New Zealand) ...................................................... 13
Prepare the Receiver Collar ........................................................................................................................... 13
Set the Field Width and Test the Receiver Collar .......................................................................................... 15
Install the Boundary Wire ............................................................................................................................... 16
Place the Boundary Flags ............................................................................................................................... 17
Fit the Receiver Collar .................................................................................................................................... 17
Training Guide
................................................................................................................................................ 19
Be Patient With Your Pet ................................................................................................................................ 19
Day 1 - Boundary Awareness ......................................................................................................................... 19
Days 2 thru 4 - Continue Boundary Awareness.............................................................................................. 20
Days 5 thru 8 - Distraction Phase ................................................................................................................... 21
Days 9 thru 14 - Unleashed Supervision ........................................................................................................ 21
Days 15 thru 30 - Pet Monitoring ................................................................................................................... 21
Taking Your Pet Out of the Pet Area .............................................................................................................. 22
Working with PetSafe
®
Pawz Away
®
Pet Barriers .............................................................................................. 22
Accessories ........................................................................................................................................................ 22
Additional Information ...................................................................................................................................... 23
Troubleshooting
............................................................................................................................................. 23
System Test ....................................................................................................................................................... 24
Transmitter Loop Test (USA and Canada) ......................................................................................................... 25
Transmitter Loop Test (Australia and New Zealand) ......................................................................................... 25
Wire Break Location Test ................................................................................................................................... 25
Terms of Use and Limitation of Liability ............................................................................................................ 26
Compliance ....................................................................................................................................................... 27
Customer Care International ............................................................................................................................. 27
Layout Grid ........................................................................................................................................................ 28
