Petsafe SmartDoor MPA11-12019, Installation Manual

Page: 8 / 12

8 1-800-732-2677
Non-Transferrable Limited Warranty
WHAT IS COVERED: Radio Systems
® Corporation d/b/a PetSafe ® (hereinafter referred to
as “PetSafe ® ”) warrants to the original retail consumer purchaser, and not any other purchaser
or subsequent owner, that its PetSafe ® electronic product, when subject to normal and proper
residential use, will be free from defects in material or workmanship for the life of the product.
When serviced by PetSafe
® Customer Service, PetSafe ® covers labor for the first year of
ownership; after the first year, a service charge will apply for the repair or replacement of the
product. The limited warranty is non-transferrable and shall automatically terminate if the original
retail consumer purchaser resells the PetSafe
® product or transfers the property on which the
PetSafe ® product is installed.
In the event of defect, these are your exclusive remedies.
PROPER PRODUCT USE: This product is designed only for use with domesticated
animals; do not use this product for any other purpose. However, the specific temperament
of your animal may not work with this product. We recommend that you do not use this
product if your animal is aggressive. If you are unsure whether this product is appropriate for
your animal, please consult with your veterinarian or certified trainer before you use this product.
Please see the instruction manual for additional important information.
WHAT IS NOT COVERED: This non-transferrable limited warranty does not provide
protection against, and PetSafe ® will have no liability under this non-transferrable limited
warranty for any failure, defect or damage caused by events and situations beyond normal
residential exposure conditions, including, but not limited to: commercial use, misuse, abuse,
neglect, improper installation or installation not in accordance with PetSafe
® ’s instructions, use
of non-PetSafe ® accessories, impacts of foreign objects, acts of God, abnormal or improper use,
improper storage, attempted repair or service by anyone other than PetSafe ® Customer Service,
accident, alteration, defects in or failure of the surface the PetSafe ® product is installed in or upon,
discoloration or other damage caused by pollution, sunlight, other environmental conditions,
mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving
manufacturing defects in the PetSafe
® product. Furthermore, this non-transferrable limited
warranty does not cover damage to or defects in the products caused by any animal.
Under no circumstances will PetSafe
®
be liable for any non-PetSafe
®
labor charges or any
expenses whatsoever in connection with the removal, repair or installation of either the original or
replacement component(s).
REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to
www.petsafe.net to register your purchase. You may be required to provide proof of purchase to
obtain warranty coverage. Please keep this information in a safe place.
MAKING A WARRANTY CLAIM: To obtain warranty service, call the PetSafe
® Customer Care
Center at 1-800-732-2677 for assistance.
Pursuant to this non-transferrable limited warranty, PetSafe ® will replace the part with a new
or refurbished part. This non-transferrable limited warranty will then apply to either the new or
refurbished part for the remainder of the original non-transferrable limited warranty period.
EXCLUSIONS: REPLACEMENT AS PROVIDED UNDER THIS NON-TRANSFERRABLE
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. NEITHER
LABOR TO REMOVE THE PART NOR LABOR TO INSTALL THE REFURBISHED OR
REPLACED PART IS COVERED.