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Petsafe PWW00-14907, Operating Manual

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Petsafe PWW00-14907 Operating Manual Download Page 4

Customer Care Center 1-800-732-2677

4

Thank you for choosing the PetSafe

®

 brand. You and your pet deserve a companionship that 

includes memorable moments and a shared understanding together. Our products and training 

tools enhance the relationship between pets and their owners. If you have any questions about our 

products or training your pet, please visit our website at 

www.petsafe.net or contact our Customer 

Care Center at 

1-800-732-2677.

PRODUCT WARRANTY

To get the most protection out of your warranty, please register your product within 30 days 

at 

www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full 

warranty and should you ever need to call the Customer Care Center, we will be able to help 

you faster. Most importantly, PetSafe

®

 brand will never give or sell your valuable information to 

anyone. Complete warranty information is available online at 

www.petsafe.net

Table of Contents

Components ..................................................................................................................... 4

Features ............................................................................................................................ 5

Key Definitions ................................................................................................................. 5

Operating Guide ............................................................................................................... 6

Fountain Disassembly & Cleaning .................................................................................... 6

Pump Maintenance .......................................................................................................... 8

Fountain Reassembly ....................................................................................................... 9

The Fountain and Your Environment .............................................................................. 10

General Tips ................................................................................................................... 10

Replacement Parts and Accessories  ............................................................................ 11

Terms of Use and Limitation of Liability ......................................................................... 12

Customer Care International .......................................................................................... 12

Warranty ......................................................................................................................... 13

Components

Bowl

Lid

Pump

Carbon Filter

Pump Plate

Adapter

In-Line Plug

Summary of Contents for PWW00-14907

Page 1: ...Current Pet Fountain Operating Guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING Model Number PWW00 14907 PWW00 14908 PWW00 14909 PWW00 15682 PWW00 15683 PWW00 15684 ...

Page 2: ...ug in water or other liquids Do not use outdoors Do not run dry For indoor household use only Do not pull on the electrical power cord to remove the plug from the electrical outlet To unplug grasp the plug not the electrical power cord Do not operate any appliance if it has a damaged electrical power cord or plug or if it is malfunctioning or has been damaged Call Customer Care Center immediately ...

Page 3: ...rate causing the pump to run dry Do not attempt repairs on the pump To avoid the possibility of the plug or electrical outlet getting wet the electrical outlet should always be above the level of the fountain If an extension cord is necessary an extension cord with a proper rating should be used The electrical use of this appliance is 2 0 watts The use of attachments not recommended or sold by the...

Page 4: ... www petsafe net By registering and keeping your receipt you will enjoy the product s full warranty and should you ever need to call the Customer Care Center we will be able to help you faster Most importantly PetSafe brand will never give or sell your valuable information to anyone Complete warranty information is available online at www petsafe net Table of Contents Components 4 Features 5 Key D...

Page 5: ...keep the water tasting fresh and more appealing to pets Pump Plate The pump plate attaches to the pump and secures its placement inside the bowl Pump The small aquarium pump can be partially dismantled for cleaning The pump is not dishwasher safe Remove pump from the fountain before cleaning see Pump Maintenance section for detailed instructions The pump also features a removable in line plug for ...

Page 6: ...ach the lid press down until you hear it snap in place 8 Before you plug in the fountain make sure the electrical power cord the adapter and your hands are dry Connect the in line plug and make sure no silver is showing then plug the adapter into a standard electrical wall outlet Fig 3 9 Add water to the bowl as needed Never let the water level fall below 2 inches from the base of the bowl or you ...

Page 7: ...ove the pump plate by simply pulling it away from the pump Fig 9 9 Once the fountain is completely disassembled you will have three plastic parts the lid the bowl and the pump plate 10 Hand wash the fountain plastic parts with warm water and soap This fountain may also be cleaned with a diluted vinegar solution 20 vinegar 80 water Important Be sure to rinse thoroughly with fresh water You can also...

Page 8: ...ull off It may be necessary to insert a fingernail into the seam of the intake plate to pry it off Fig 10 2 Next you will want to remove the stator by placing your finger underneath the small lip pull it away from the pump Fig 11 3 Once the stator is removed you can remove the impeller 3 white blade propeller The impeller is held in place magnetically simply get a fingernail underneath the plastic...

Page 9: ... the filter This is normal and not harmful to your pet 6 Insert the carbon filter The filter will fit between the two triangular slots to the right of the pump Make sure it is pushed all the way down and that the black side of the carbon filter is facing toward the pump Fig 18 7 Place the fountain in a desired location To protect your floor always use a protective mat such as a towel or water resi...

Page 10: ...ese questions should help you solve most problems you may have with the pet fountain If they do not please contact our Customer Care Center at 1 800 732 2677 TROUBLESHOOTING PROBLEM SOLUTION Pump is not working or the water is not flowing as much as it used to Never let the water in the bowl get below the minimum fill level This can cause the pump to overheat and stop functioning When refilling th...

Page 11: ...se all parts thoroughly afterwards Use filtered or purified water instead of hard tap water to prevent this Replacement Parts and Accessories Replacement parts or accessories for your fountain can be purchased by visiting www petsafe net or by contacting our Customer Care Center at 1 800 732 2677 Save with a filter subscription Get fountain filters automatically and conveniently delivered right to...

Page 12: ...oduct in a way that is not intended could result in violation of Federal State or local laws 3 Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct indirect punitive incidental special or consequential damages or any damages whatsoever arising out of or connected with the use or misuse of this Product Buyer assumes all risks and liability from the use of thi...

Page 13: ...Centre at Radio Systems Australia Pty Ltd PO Box 7266 Gold Coast Mail Centre QLD 9726 Australia Australia Residents 1800 786 608 New Zealand Residents 0800 543 054 Email info petsafeaustralia com au To file a claim a proof of purchase must be provided Without a proof of purchase Radio Systems will not repair or replace faulty components Radio Systems requests the Consumer to contact the Radio Syst...

Page 14: ...Customer Care Center 1 800 732 2677 14 ...

Page 15: ...www petsafe net 15 ...

Page 16: ...Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 400 598 1 2016 Radio Systems Corporation ...

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