8
Customer Care Center 1-800-732-2677
www.petsafe.net 9
Frequently Asked Questions
Is the Ultrasonic Bark
Control Collar effective on
all dogs?
:
The product may not work on deaf or hearing impaired dogs.
Will another dog’s bark set
off the Bark Control Collar?
:
Yes. The device can detect another dogs barking.
I have more than one dog,
but only one dog with a
barking problem. I keep
both dogs together. Will the
ultrasonic correction affect
the other dog?
:
Yes, when the dog barks the ultrasonic tone emits and can
be detected up to 8 feet from the collar.
Can a dog become
desensitized to the
ultrasonic tone?
:
There are some situations where dogs become
desensitized. To avoid this, only use the Ultrasonic Bark
Control Collar during periods of unwanted barking.
Can humans hear the
ultrasonic tone?
:
The ultrasonic tone cannot be heard by most humans.
Occasionally the speaker may vibrate which can make
a sound.
Can I add the bark control
unit to an existing collar?
:
Yes. A collar is included, however, it will fit on other collars
up to ¾" wide.
Troubleshooting
My dog is barking but the Red
LED is not on.
:
Ensure that the batteries are properly installed.
:
Replace the batteries.
:
If the Red LED light is still not on, contact the Customer
Care Center.
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms,
conditions and notices contained herein. Usage of this product implies acceptance of all such
terms, conditions, and notices.
What to Expect During Use of the Bark
Control Collar
Important: Do not leave your dog alone the first few times he receives a correction.
Place the Bark Control Collar properly on your dog and wait nearby until he barks. Most dogs
will understand very quickly that the Bark Control Collar is disrupting their urge to bark and will
relax and stop barking. Because the ultrasonic correction from the Bark Control Collar may be
surprising or startling at first, some dogs may bark more at the initial correction.
On rare occasions, a dog may get into a bark-correction-bark-correction cycle. If this happens,
reassure your dog with calm, soothing tones. As your dog relaxes, he will understand that if he
becomes quiet, he will not receive any more ultrasonic corrections. The small minority of dogs
that have this reaction will only have it the first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days that he wears
the Bark Control Collar. At this point, it is important to remember the learning process is still
not complete. Dogs will “test” this new learning experience and will increase their attempts to
bark. This usually occurs during the second week a dog wears the Bark Control Collar. If this
does occur, remain consistent and do not alter your use of the Bark Control Collar. You must
place the Bark Control Collar on your dog in every situation when you expect him to be quiet. If
your dog is not wearing the Bark Control Collar, he may resume barking and his learning would
suffer a setback.
Note: All pets in hearing range will be affected by the ultrasonic tone.
Tips and Maintenance
:
Before playing with your dog, turn the unit off and remove the Bark Control Collar. The activity
may cause your dog to bark, which could lead to him associating the play with the correction.
:
Turn OFF the device while not in use.
:
The PetSafe
®
Ultrasonic Bark Control Collar should only be used with pets that are over 6
months of age.
:
If your pet is injured or its mobility is otherwise impaired, contact your veterinarian or
professional trainer before use.
:
Do not leave your device unattended where your dog could accidentally damage it through chewing.
:
Do not attempt to repair the device yourself. This will invalidate the warranty and make repairs
more difficult.
:
Clean your dog’s hair weekly with a washcloth and a mild hand soap. Rinse and dry your dog’s
neck thoroughly.
