Customer Care 1 (800) 732-2677
8
Set Up and Add Water
1. Place the fountain in desired location. Do not pick up a full fountain by the tower
piece. To properly pick up the fountain, use both hands and grip the sidewalls of
the bowl and lift up.
2. Fill the fountain by pouring water directly into the bowl. Leave at least ½ inch of
space between the water level and the rim of the bowl to help control spills and
splashing. To protect your floor always use a protective mat, such as a towel or
water resistant placemat. This will help protect your floor from splashing or spills
caused by your pet.
3. Before you plug in the fountain, make sure the electrical power cord, the adapter
and your hands are completely dry. Connect the in-line plug and make sure no
silver is showing, then plug the adapter into a standard electrical wall outlet.
4. Add water to the bowl as needed. Never let the water level fall below 1 inch
from the base of the bowl or you might risk pump failure. Replacement pumps
are sold separately by calling the Customer Care Center at +1 (800) 732-2677
or visit www.petsafe.com.
Fountain Disassembly and Cleaning
• Fountain must be cleaned to continue working normally.
• Never wash the filters with soapy water, as the soap residue will
seep into the filters and cannot be removed. Only rinse the filters
with water.
• Use only PetSafe
®
brand authorized replacement filters. If
unauthorized filters are used it may void the warranty.
Note:
Use a soft cloth or sponge to prevent scratching the bowl.
CARBON FILTER:
Replace carbon filter every two to four weeks.
• Always rinse the carbon filter prior to use.
• A small amount of carbon dust may be released for the life of the filter, this is
normal and is not harmful to your pet.
• Replace filters more frequently when using the fountain for multiple pets or pets
that produce a lot of saliva.
FOAM FILTER:
Replace the foam filter every one to two months.
• If you do not intend to replace the filter at the time of cleaning, rinse the foam
filter thoroughly with fresh water.
Filter subscriptions now available!
Get fountain filters automatically and
conveniently delivered right to your door when you need them. Free shipping and
5% discount included. Visit
www.petsafe.com
to sign up or call our Customer Care
Center at
+1 (800) 732-2677
.
