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Customer Care 1 (800) 732-2677

petsafe.com

9

Pet Fountain Cleaning

Note: 

Replace the carbon filter every 2-4 weeks and replace the foam filter every 1-2 months.

1.  Unplug the fountain and disconnect the in-line plug.
2.  Pick up the pet fountain by the bowl and take it to the sink.
3.  Pour out the water, and then disassemble the pet fountain.
4.  Discard the carbon filter and the foam filter. Refer back to steps 1–3 on page 5 for cleaning your 

pump. Use a solution of 80% water and 20% white vinegar to remove hard water buildup.

5.  Wash all other parts with warm water and soap or place in the top rack of the dishwasher.

Note:

 Do not place the adaptor or pump in the dishwasher.

Replacement Parts and Accessories 

Replacement parts or accessories for your fountain can be purchased by visiting 

www.petsafe.com

 

or by contacting our Customer Care Center at 

+1 (800) 732-2677

.

Filter subscriptions now available! Get fountain filters automatically and conveniently delivered right to 
your door when you need them. Free shipping and 5% discount included. Visit www.petsafe.com to sign 
up or call our Customer Care Center at +1 (800) 732-2677.

Part Description

Replacement Part Number

Drinkwell

®

 360 Stainless Steel Cone Locks

PAC00-13116

Drinkwell

®

 360 Stainless Steel Flow Adjustment Kit

PAC00-13117

Drinkwell

®

 360 Stainless Steel Plumbing Kit

PAC00-13118

Drinkwell

®

 360 Stainless Steel Multi-Streams Kit

PAC00-13119

Drinkwell

®

 Replacement Pump

PAC00-13206

Drinkwell

®

 Replacement Foam Filters (2-Pack)

PAC00-13711

Drinkwell

®

 Replacement Carbon Filters (3-Pack)

PAC00-13712

Drinkwell

®

 Cleaning Kit

CKPH

17. Make sure the electrical power cord, the 

adaptor and your hands are completely dry. 

Connect the in-line plug and make sure no 

silver is showing. Then plug the adaptor into 

a standard electrical wall outlet. 

17

Summary of Contents for Drinkwell PWW00-13705

Page 1: ...Please read this entire guide before beginning Quick Start Guide PWW00 13705 PetSafe Drinkwell Stainless Multi Pet Fountain ...

Page 2: ...ded could result in harm to your pet NOTICE is used to address practices not related to personal injury When using electrical appliances basic safety precautions should always be followed to reduce the risk of fire electric shock and or injury to persons including the following Read all instructions before using this product To reduce the risk of injury close supervision is necessary when an appli...

Page 3: ...d to remove the plug from the electrical outlet To unplug grasp the plug not the electrical power cord To avoid the possibility of the plug or electrical outlet getting wet the electrical outlet should always be above the level of the fountain If an extension cord is necessary an extension cord with a proper rating should be used The electrical use of this appliance is 2 5 watts The use of attachm...

Page 4: ...re Center 1 800 732 2677 4 In the Box Cone Foam Filter Bowl Intake Tube Flow Control Cap Rubber Gasket Cord Clips Filter Housing Carbon Filter Filter Housing Cap Pump Adaptor Interchageable Sprout Rings 5 Versions ...

Page 5: ...first removing the blue faceplate Use your finger to pull up on the small tab 2 2 Remove the teardrop shaped stator by pulling up on the small lip 3 3 Use a fingernail to pull out the impeller which is held in place magnetically Clean the pump parts with warm water and soap Reassemble the pump by first inserting the impeller Then replace the stator and faceplate 4 Place the pump into the foam filt...

Page 6: ...ge suction cups Note Wetting the suction cups will ease assembly Notch 7 7 Align the cone so the cord runs through the notch without moving the pump from its original position Once the cord is aligned gently place the cone piece into resting position 6 Place the intake tube into the circular opening on the top of the pump 6 8 Remove the flow control cap from the filter housing by gently lifting up...

Page 7: ...9 Rinse the carbon filter thoroughly under cold water to remove any loose carbon dust Unscrew the filter housing cap and insert the carbon filter into the filter housing with the pull tab facing up Then screw on the filter housing cap 9 11 Insert the filter housing into the cone opening and push straight down By pushing the filter housing all the way down to the rubber gasket the filter housing sh...

Page 8: ...o the bowl and make sure it does not exceed the MAX fill line 16 13 Align the flow control cap with the raised notches on the filter housing cap and press down to secure in place Turn the flow control cap to the right to increase the flow of water and turn it to the left to decrease the flow 13 14 Align one of the cord clips with the power cord hanging over the rim of the bowl With the two prong e...

Page 9: ...y contacting our Customer Care Center at 1 800 732 2677 Filter subscriptions now available Get fountain filters automatically and conveniently delivered right to your door when you need them Free shipping and 5 discount included Visit www petsafe com to sign up or call our Customer Care Center at 1 800 732 2677 Part Description Replacement Part Number Drinkwell 360 Stainless Steel Cone Locks PAC00...

Page 10: ...raining products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases 3 No Unlawful or Prohibited Use This product is designed for use with pets only This product is not intended to harm injure or provoke Using this product in a way that is not intended could result in violation of Federal State or local laws 4 Limitation of Liability In n...

Page 11: ...petsafe com 1 1 ...

Page 12: ...Radio SystemsCorporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 petsafe com RE400 1267 2019 Radio Systems Corporation ...

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